dusk North Lakes

They have some nice products but are deceptive in the way the discount.Went there today and as we walked in we were told it was 30% off all Christmas items, Great!So right behind the sign saying 30% off all Christmas items was a nice STAR shaped candle

Great customer service who was very helpful in finding the right sort of scent I wanted. I didn’t feel like I was being pressured to buy anything but came away with some excellent candles. Thoughtful layout to the store

I come in here all the time and love it every time without a doubt but tonight a lady named lana served me and was not good at all she seemed very passive aggressive and as if she didn’t want to be in there at all and somewhat miserable . The store however looked amazing as always and the other lady named Rochelle i believe seemed very happy and enthusiastic.

Lovely staff!! They have some specials now!! Buy 2 get one free!!

Love this shop the smell of candles are amazing lots of goodies but some things are abit over priced

I went to this shop to purchase a gift for my sick mother, there was only 1 girl in the shop working, she had blonde hair that looked like extentions too, she was on her phone the whole time, I didn’t even get a greeting off of her. I ended up walking to the front counter where she was standing on her phone and I had told her that it was just plain rude to be standing around on her phone and ignoring customers which she replied “it’s not even busy so I am allowed to” I was absolutely shocked when she had said this to me, her breath also stunk like tuna and corn mixed in with eggs. Absolutely disgusting and clearly poor dental hygiene!! I managed to get her name which was Jess. I told her I would make a complaint, she then proceeded to apologise to me but I didn’t accept her apology so I left and went to dusk chermside instead where I was served with 10/10 customer service! If you are ever looking at shopping at Dusk Northlakes, do not go here. Customer service skills are 1/10, will not be returning thanks to Jess!

The staff here are kind and respectful. Never rush you or anything. I believe we were served by a younger lady working a close on a Thursday night.

Absolutely love this place.Always pop in if I'm low on candles or essential oils. Their prices may seem on the upper end, but even their smaller candles last around 25 hours. Definitely worth it for the quality.Great visit as always!

I was in the store on Sunday 9 August and as a regular customer I felt for the first time to just walk away and not purchase from this store. There was no friendly greeting and when asking for help felt as though I was disturbing the attendant. I did make a purchase reluctantly as I was needing a gift for someone. So disappointing for such a fantastic store.