Audio Influence

Had an awesome whilst browsing. I would highly recommend checking out Audio Influence if you’re a fan of high quality audio and visual technology.

Needed a new pair of wireless earbuds. Graham was very helpful, knowledgeable and professional. There is an extensive range of high end audiophile level goods in store. Will be returning for any other hi fi needs.

Got a missed call from this mob twice , called back and they had no idea why i called. I had a general inquiry and Graham was very rude. I understand its a long weekend but i called for a super quick inquiry and i too was conscious of time. Won't deal with this place ever

Absolutely amazing experience, purchasing from Audio Influence. Graham goes above and beyond, and was extremely patient with every enquiry I had (and I had a lot!). Excellent communication regarding availability and dispatch, and complete transparency throughout the process. I cannot recommend this place enough, 10/10 would come back.

I bought my dream amplifier from Audio Influence. Very flexible, personalised, helpful and top notch service. Highly recommended!!

Absolutely Woeful Service! Do not purchase from this supplier!Ordered aand Paid for an Yamaha Aventage AV Unit and after 2 weeks received nothing! After repeated attempts to contact Audio Influence. It was apparently a fault in their Automated Messaging service but on checking my order I was informed the mistake was with Yamaha as they had failed to send out several orders and Id rteceive the Unit in a week.Another week later and no Unit and upon contacting Audio Influence I was told they were away and would track down the details when they returned in another week which meant an entire month before I might see the Unit!I was given the option to get a refund or wait another 2 weeks and I chose the refund which was put through PayPal on the spot only for Audio Influence to then Cancel the Refund 3 hours later.Again I was informed that PayPal was at fault and AI would email PayPal directly to resolve the issue.Well PayPal have received nothing from AI and are awaiting any type of reply. AI took $5,199.00 of my money on the the 3/5/23 and I have as yet 6/6/23 not received a cent in refund!DO NOT PURCHASE from this Supplier they should be shut down as they do naught but blame eveyone else for their woeful business practices!

Do not buy from this company. After waiting over a week the item never shipped. Made multiple emails and calls, finally got a response and they promised me a refund, which never happened. I had to eventually open a case with PayPal that went on for close to month before finally getting some of my money back. Ignored all of my follow up emails. Spend the extra few dollars and purchase from a company that actually cares about their customers. One of the worst shopping experiences I have ever had.

Graham is a great guy. Very knowledgable, helpful, patient, accommodating and always happy to entertain a mature" audiophile whose system is pretty much complete (for now). The new shop will be awesome when renovations are done!"

Graham is fantastic! The service provided both during and after the sale was above and beyond. I purchased a hifi system and even installed it for me!Always available to help with tech enquiries as well. Passionate about music and audio. Was a pleasure to meet Graham and will recommend Audio Influence to anyone wanting a complete home theatre or hifi system.Thank you very much.

I was looking at setting up my first home audio / hi-fi system and went to see Audio Influence. Mischa was very knowledgeable and generous with his time explaining all of the options in detail. Very easy to deal with and happy to help. I went with an AT-LP7, Audiolab 6000A play and Audiolab 6000CDT. Very happy with everything and would absolutely purchase from them again. Highly recommended. Thanks very much Mischa! - Mark Forbes.