Universal Plumbing N Gas

Assisted with plumbing and gas services for a new kitchen and some bathroom works. They were extremely quick and able to understand the work required without me on site. I will use them again.

I should have realised that something was up when he responded to my first message at 11pm at nightAn appointment was made for Reece to come and hook up gas and plumbing after a kitchen remodellingReece told me he would be there at 9-930amHe did not show upI rang a couple of times and messaged himHe responded several hours later (I had to leave and get to work as I was already hours late by this stage) about his child needing to be picked up. No worries these things happenI gave him the benefit of the doubt and (stupidly) rebooked himAnother appointment was set up for 10-1030am a few days laterI was going to have to leave work to go home for this. Again I messaged Reece when he was an hour and a half late to see where he was.Finally showed up 2 and 1/2hrs later than original scheduled time. This time blaming the rain but never communicating with me until I contacted him.I had asked him to reconnect a tap, install my dishwasher and my gas stove top. They had only been removed (with all parts intact; a couple of weeks ago).Reece spent at hour at my houseI checked his work when I got homeThe kitchen sink tap was so wobbly that it felt like it was unstable to use (like it would pull /fall out when i turned on the tap!)He connected the dishwasher hose and water but did not bother to install it (despite being specifically asked to).When I knew he was having to return to do the gas stove connection, I messaged him to please make the tap firm and fully install dishwasher so I could actually use it!He was almost 1 and ½ hours late from the time he stated he would arrive.He forgot to do the dishwasher and tap and my cleaner who was there at the time had to remind himHe left the rubbish scattered through my garage – did not even bother to put any of it in the bin that was right in front of himHe charged me for 2 visits plus $90 for extra tap ware and over $230 for gas connection equipment (this kitchen is tiny)His communication is poor. He did not listen to what I wanted done.At every stage – i had to contact Reece. He did not bother to let me know about the delays. I don’t have time to wait around for a tradesman to show up. And at least he could have been polite enough to tell the client what is happening.I have doubts about his workmanship when he had to redo the install of a tap and dishwasherI paid for him to do things twice when he should have done them properly the first time. He should have come to the job prepared and a second visit could have been prevented.Would never use him again