Specsavers Optometrists & Audiology - Queanbeyan - Riverside

Heidi and her team are simply amazing. The new store is spacious and welcoming and the service is always remarkable. Heidi, we thank you and appreciate you and you're amazing.Tenille and Paul Liggins

I was having difficulty with adjusting to multi focal glasses, and Heidi was amazing going above and beyond to make sure I got the perfect lenses, I’m extremely happy with my new set and won’t hesitate to recommend Heidi and her team at the Queanbeyan Specsavers. Always greeted with a smile and welcomed like a friend many thanks to the whole team

I had an amazing experience. Staff were very friendly and knowledgeable. Waiting time was very less and everything happening was very smooth process. You always feel valuable.

Lifesavers. My child last night had her frames bent. This morning I went in and asked if they could repair. About 5 minutes later fixed and back on her eyes! Absolute champions! Everytime I've been to this store the service has been fantastic.

I have been going to the Queanbeyan Specsavers optometrists/store for my eye tests and glasses for more than 5 years now and I rate them as the best in the business (having previously been to a number of their competitors in Canberra and Qbn)! In particular, Heidi and Maureen are both outstanding in their fields. Heidi (the store owner) is a genuinely caring people-person who focuses on the client's needs rather than trying to get a sale. Without fail, she makes me feel like I am a highly valued customer every time I'm in there. Nothing is ever too much trouble! The staff she recruits also seem to share her values and ethics and the vibe of the store is one of genuine customer care, warmth and professionalism. Maureen (the optometrist) is without doubt the best optometrist I have ever been to. She is extremely thorough, professional and knowledgeable, with a sense of humour to boot. I trust her 100% in testing my eyesight and with the frank and fearless professional advice she gives. If you can't say the same about your own optometrist and you need new glasses or feel you need your eyes re-tested, do not hesitate to go to the Queanbeyan Specsavers store. You'll be very happy you went there and won't regret it!

Excellent customer service! Heidi was so kind and helped me out at the end of the day despite the store closing soon! She fixed my loupes perfectly and quickly! Thank you so much Heidi!!

I keep going back there so do the rest of the family. Excellent service, good communication and easy to book an appointment. Products are top quality and staff are friendly and helpful.

I am seriously impressed with the level of professionalism and knowledge at this Specsavers store. I am a control freak at the best of times, and yet feel completely comfortable allowing the staff to recommend frames for me. And I have strangers compliment me on my glasses so I know they’re not just trying to make a sale. The optometrists are thorough, professional and caring. I am a repeat customer for good reason. Thank you to all at this store. It’s obvious that it’s managed extremely well as the commitment comes from the top down.

Heidi and the team at this Specsavers has been amazing. New glasses and repaired a pair of my favourite frames. Nothing too hard for them to do. Definitely come here for you glasses.

I took my glasses in to get repaired and was blown away by the level of customer service. Heidi was amazing and could not have been more helpful or accommodating.