Australia Post - Mitcham Post Shop
65 Reviews
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
About the Business
Find a Post Office, street posting box, Parcel Locker or Parcel Collect location - Australia Post | See nearby locations on a map to get directions, check available services, book appointments and more. You can search for Post Offices, red street posting boxes, Express Post boxes, Parcel Lockers and Parcel Collect locations.
Contacts
Call Us
131318
528 Whitehorse Rd, Mitcham VIC 3132
Hours
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Mobile payments
- Delivery
Recommended Reviews
Kelly Eileen
20.10.2023
Australia Post - Mitcham Post Shop
Initially the post office would not return a phone because of apparent phone company policy.Eventually the lady decided she would refund the phone but said it would be a loss for her.Either way, am very grateful that she was accommodating. Thank you.Previous experience he has always been fine.
Jess A
17.10.2023
Australia Post - Mitcham Post Shop
The very lovely Leslie helped me on Tuesday. The poor thing was being abused by the customer before me for delivery issues that was not her area nor did she have any control over. After very professionally and politely dealing with him, she helped me with the most kind and lovely attitude and even helped me fix a mistake I made that stuffed her around!Wonderful service and I will definitely keep coming to this post office :)
Bianka Cakarevic
06.10.2023
Australia Post - Mitcham Post Shop
I’ve been served by many different members of staff and all have been extremely professional, attentive and friendly.
Ann Ann
17.09.2023
Australia Post - Mitcham Post Shop
I have nothing but best to say about this post office. Staffs members without exception are pleasant, polite, knowledgeable, and quiet funny.Today I had a pleasure to be served by Amy, she was a breath of fresh air. I don’t live locally, but whenever I am in the area I’ll always bring my posting there
Landy Yu
13.09.2023
Australia Post - Mitcham Post Shop
Terrible customer service! We been waiting for more than 15 mins and then they staff said they are not able to process the service but in the mean time they are doing the service for other customers!What a joke!
Frank S
13.08.2023
Australia Post - Mitcham Post Shop
The Post Office is located in a lovely old red brick building in the small local shopping strip on either side of Whitehorse Rd. Wasn't very busy when I went in to pick up some forms. The shop is quite roomy compared to some other POs where every a Solanke centimetre is packed with stuff for sale. It can be a pain having to cross over very busy Whitehorse Rd to let's say post a letter at the Post Office, or do some banking and then have to cross back to where you parked.
Yang Liu
24.07.2023
Australia Post - Mitcham Post Shop
Just had a very bad experience with this post office service today, because there has no drop off spot for parcels. I had to carry all the parcels in my hands and wait in the queue for ages. A lady who works there was as rigid as, wouldn’t let you drop at the counter and go but stand there and wait to be served. Com’on ! I am just dropping off some parcels … The worst post office in this area. Will NEVER come back, because you guys don’t deserve the payment of these parcels.
Carman Chu
23.07.2023
Australia Post - Mitcham Post Shop
I must say I hesitated to use this post office due to the bad reviews. I gave it a go in the end because I needed to do an international courier post and not all aus post branches offer this. Staff were good to deal with and competent. I had a good experience and would return. Thank you for doing a great job - keep it up!
Nelson C
23.07.2023
Australia Post - Mitcham Post Shop
Some of the comments said this is the worst post office. It is true that the customer service level from this office is the lowest compared to the other post office.Use alternatives while you have a choice.
Tina Silvano
20.07.2023
Australia Post - Mitcham Post Shop
Possibly the worst experience I’ve ever had in customer service & I have been a client for 5 years. I have been served on 3 different occasions recently by Jocelyn Kelly who apparently is the Post Mistress. I have never had an issue with any of the other staff. They have always been helpful & polite. This woman is beyond rude. Beyond abrasive. Beyond unhelpful. Australia Post really need to give her some serious training in “Client Etiquette.” Or relieve her of the position.DISGUSTED!
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Map
528 Whitehorse Rd, Mitcham VIC 3132
Australia Post - Mitcham Post Shop