Collingwood Leisure Centre

Tonight I took my client who I provide disability care for to the swimming pool. The whole swimming pool was suddenly closed since a child had pooed. My client who has a severe intellectual disability and autism was unable to understand that the pool was closed. Knowing my client very well, I was slowly leading her out of the pool, as rushing these processes can cause her to panic. It was evident to the lifeguards that this is what I was doing and they were on board in assisting me. However, the older manager of the facility interrupted me and questioned whether I understood the health and safety hazard of my client swimming at this time. Whilst I explained my client's disability and that I am doing my best, he showed very little understanding. It was very ironic to me that he would question me on my understanding of health and safety at that time, when it is evident that he had absolutely no understanding of how a disability can impact the way people behave and react in situations like this. As the manager of a facility that claims to be suitable for people of 'all abilities, ages and backgrounds', I believe it is important he educates himself on disabilities... or maybe just shows a little common sense to read and handle situations better. Nevertheless, thank you to the wonderful lifeguards who were kind and helpful.

How can you call Collingwood be called a public pool when there are no swimming lanes available Mon - Fri 4-6pm. Of course this is not advertised anywhere plus they don’t let you know until they take your money.

Skilled professional advice has almost eliminated my knee pain, improved my balance and really increased my energy. This centre is also a very clean and attractive space to be in.

Never any lanes free. The website says there are lanes free but you show up and they’re like ‘sorry heaps of swimming lessons’. Part of the complete mismanagement by the Yarra city council of both the tennis courts and swimming clubs. Completely profit driven

They were extremely racist, and didn’t let me swim with my modest swimming attire.

The swim teachers are wonderful. Particularly Luci. Unfortunately, the reception staff let the whole place down by being brash and rude to customers. Have gone elsewhere.

Great for swimming in a heated indoor pool

DO NOT trust any reviews about this place! Worst pools I’ve ever been to. They’ve only got 2 small indoor pools and today - most days kids pool is closed for no reason. No lanes free to swim. There’s only 1 lane available for free swim. Pathetic and a waste of time and money. Also they don’t even have a canteen and only sell ice blocks. ?! This place needs a massive upgrade or should just shut down. NO outdoor pools yet there’s so much space for one or 3 zzzzz never again.

Swimming instructors have all been first class.