Tropical Pool Maintenance

TPM are highly competent and provide a very thorough service, leaving pools in immaculate condition. Highly recommend this company for all your pool needs.

LESS THAN 1 STAR RATING.................TPM has serviced and replaced pool equipment at my tenanted property over the last 3 years and was very helpful.Recently TPM replaced a chlorinator cell and it was also determined that silicone had been place around the top to stop a leak and TPM failed to record this finding as part of the last service.Now as owners of a tenanted property, that we know that there was no silicone around the top of the chlorinator, (however, don’t have photos to prove otherwise) we had to pay for the cost of a new chlorinator.Businesses who service rental properties should be aware that they are providing a service to owners and it is really important to record findings when servicing equipment and property as this can become costly for the home owner.

Excellent company who really go above and beyond!

Hit and miss. Got home from my swing and had to clean my pool 2 days after my service we called and the “pool man” said it wasn’t dirty still got charged for the pool clean but after we called again the “pool man” sent a young fella out to vacuum it worst job I have seen I had to vac it two days later also young fella couldn’t wash filter even though every other bloke that had attended has managed this great feat. We called again and pritty much got told it is what it is. We’ll played tropical pools well played

If there were 6 Stars Id give them to Pool Man. Brett has truly saved our Christmas by coming to fix our Pool Pump at a moments notice a couple of days before Xmas. I thought the chlorinator and pump had suffered fatal problems, however in under 20 minutes Pool Man had figured the problem out, fixed the problem and then flew off into the sunset. Wonderful service and very knowledgeable.

As the new owner of Motellodge I have found Tropical Pool maintenance to provide excellent service. They are prompt and do a good job.

We scheduled a clean of our pool on Friday as we were having a party on Saturday. No one showed up or called to inform us they would not be able to come. Instead of rectifying their mistake, they simply said we would have to wait until Monday. Completely unacceptable, will not be using their services again.

On two seperate occasions we have had our pool booked in for a clean and maintenance before we have guests over for the weekend. Both times they have failed to attend to do the ordered job. No phone call or warning they wouldn’t be able to make it, just didn’t show up.Very disappointing & terrible customer service.We will not be returning customers and do not recommend.

Great place for all your pool needs. Friendly and professional staff.

Highly recommend Brett, Jade & team at TPM for fast, professional and reliable service! Super friendly and always go above and beyond to provide only the best! 5stars without a doubt!