KC Dry Cleaning Wooloowin

I needed to ask a question about their service and the lady on the front counter was most helpful...will be taking my business here in the future

Worst customer service experience ever! Save yourself the trouble and go elsewhere.During their posted opening hours, I turned up to the store twice to find it closed with a sign on the door stating that it was closed due to unforseen circumstances". I called the 1300 number on their website only to be told that it directs to Adelaide and they can't help me with any of the stores in Queensland. The number they gave me went straight to voice mail - so no help there. I emailed their Queensland office using the contact information from their website asking when the store will be open again - no reply. I phoned the store throughout the day on the advertised phone number at least three times - no reply and through to voice mail. I eventually got hold of someone at the Queensland Admin. office at 2.30pm. Keep in mind that I first went to the store at 8:30am and again at 10am. I finally spoke with someone to ask when this store was going to open again. By this time I'm wondering if I'm going to get my clothes back. The lady on the end of the line sounded surprised and put me hold. When she came back on the line her response was simply "well there's someone there now and she's been there since about 9:45am". I said that was nonsense as I had been to the store at 10am and it was still closed. Her reply was well you can go there now.After all of the running around

Yvonne has been so amazing and prompt with alterations to my pants. So warm and friendly every time!

I have dropped in dozens of garments, for dry cleaning though the majority for alterations at the Wooloowin shop. Yvonne is the face, personality and stalwart behind the success of the shop. Yvonne has been exceptional in terms of her customer service and centricity, goes out of a way to make sure that you get exactly what you want with high quality and customisation as required, in a timely manner, and with early notification of when you expect it returned - and she is always meet target date.

I have been using KC for years but was very pleasantly surprised this week when I brought in some pants with a hole in the pocket to be sewn up. Yvonne very kindly performed the repair on the spot and was extremely gracious with her charging. I was in and out in 3 minutes! Another customer walked in at the same time and was similarly effusive about Yvonne's service. And I got a free mintie too!

Yvonne is a very nice person. She is eager to help and does great work. I highly recommend KC Dry Cleaners.

Yvonne is such a wonderful soul. She is efficient, lovely and very kind and warm.I am a regular and I would recommend this place to everyone. Thank you Yvonne for your help always. Bless your beautiful heart.

Yvonne is amazing! She is so kind and goes the extra mile in the service she provides. This was my first time using KC Dry Cleaning and I guarantee, definitely not my last, I will be back. Whatever you're paying Yvonne, double it, then she might be close to earning what she's worth, such a gem. :-)

KC is the best dry cleaning service I have used and Yvonne is wonderful, she is excellent with her customer service and should be highly valued and I am sure she is.