Ezytrail Camper Trailers & Caravans - Kilsyth, VIC

Luke has been amazing from day one with customer service caring and understanding of my situation. If you’re looking for great customer service Ezytrail Kilsyth is the place to go.

Very disappointing to read how everyone got such good service and yet mine was the worst ever from day one. We brought a camper trailer to be built . Overcthe 10 month build we were told 7 times that it was ready only to be told no its not. Got stuffed around than when it was finally ready we picked it up ,nobody showed us how to set up i got told to utube it which there is nothing on our model. When we got it home there was someone else stuff in the trailer .have bee trying to get it picked up for 6 weeks but still nothing. Get told it will be collected but still nothing.I have sent so many emails and evan rang but no one ever gets back to me.we were told that tbey would send out stone gaurd than i rang to find out where it is and they said tbey dont ha e them anymore. Ok got money back than put camper up to find out it was missing there spare room we desperately needed for the kids. They sent a room out with no floor so we now dont have a room .got our money back. So basically we now have a amper trailer that doesn't work for our family . Totally different from the one we ordered. I've had such poor servic and communication its ridiculous. Now i have to sell a camper that im gonna lose on and that doesn't work for us.

My family loves our Lincoln Mk3 so much. Making lots of camping memories around Australia. It really is incredible value for money compared to other brands. The team helped us with our off grid power needs and installed a diesel heater to our camper. The handover and setup demonstration was very informative with some clever tips. Overall great service and quality.

Cheers to Luke, great after sales service, tips and ideas. Happy to help with any issues to resolve.Had a few standed issues. Soughted them all out without question.Happy camping everyone.

We are traveling around Australia for 2 years and after 9 months on the road we decided that living in motels was becoming a challenge.So we decided to purchase a caravan that our 2019 Ford Escape could pull.Going online we saw the Winton 10 which seemed perfect for us. I sent an email requesting more information regarding this caravan.I got a response the next day from the manager Luke. He invited us to come over to the showroom and see one and he could discuss any queries that we may have.We did this and met Luke who showed us the caravan and did a check to confirm that our Ford Escape could easy pull the Winton 10.Luke gave us his undivided attention and we felt most comfortable with his warm and pleasant personality.We left to think about things and weigh up what he told us.I later bombarded Luke with email after email asking more questions that at times were so basic (as we were novices with no knowledge of caravaning). His replies were always timely and he guided us carefully with all our requests.We dicided to purchase a Winton 10 and asked Luke if we could get delivery by Christmas. He came back and confirmed that this was possible.We were told to leave our accommodation earlier than arranged. I called Luke to ask if it was possible to try and get delivery earlier.He promised that he would try. Long story short" we picked up our caravan on 22 Novemenber. From the first enquiry email (mid October to the delivery date) was like a miracle.Luke had managed to sort out things for us. We had to cut out certain things we wanted on the caravan

Bought my Parkes 15 mkII Ezytrail last year.Love it. Been on a few trips so far and find it very easy to tow, set up and function. Kids and wife love it too. Brendan has been most helpful. Very knowledgeable and accessible for aftermarket care which is very important. Had a few issues with awning windows, strips and hot water function, but Brendan sorted it all out for me without any hassles and very prompt.Thank you Brendan and Luke. A great asset to the Ezytrail team. Great Product, but also Great Staff to back it up!!

Many thanks to Luke and the team @ Ezytrail Kilsyth for his extensive knowledge and assistance when purchasing our new GT MK 3 Camper. Luke was able to walk us thoroughly through the build, timelines right up to delivery. He has many tips and handy hints to ensure you have a joyful camping adventure. This on the back of years of experience behind him. Most recommended things

The guys at kilsyth EzyTrail are fantastic!I desperately needed a new pole for my awning of my Lincoln and straight away when I went down I got a new pole. So happy with their customer service!!

We purchased a Parkes 15 Mk2 from Ezytrail in Kilsyth. The whole process was done very quickly and easily and Luke had been very patient and helpful during the many “looking “ visits we had prior to purchase. We have had one short trip away and loved the van …. the couple of hiccups were because we had forgotten what we should have done. Both Luke and Brendan have gone above and beyond to help us through the whole process and explain everything again. Can’t recommend Ezytrail Kilsyth highly enough!

Popped in quickly for a look at a Winton 10, it’s a compact light weight caravan that seems to be absolutely feature packed, seemingly ideal for a couple for weekend getaways . It is a well finished caravan with quite a bit of storage for a compact caravan.The staff were friendly and didn’t hassle or push for a sale, I would recommend going for a look around if you’re looking for a caravan or camper trailer at an affordable price.