Naturally U Body & Soul

Enjoyed a remedial massage by Joel. It was everything I could have expected. Joel is friendly and professional, keen to find out how he can personalise the treatment to address any concerns. Naturally U is a clean and relaxing environment. Will definitely book again!

By far the best massage I have had! Calm and relaxing environment. Joel was awesome listened to my concerns and tailored the massage accordingly. Highly recommend!

Joel is a great facilitator and has the perfect calming effect for healing work. Also, great intuition with hands on skills. Highly recommend.

Had a full body massage today which was fantastic, Joel was super knowledgeable and found all my problem areas with ease. Body is feeling much better and wish I had gone sooner, will be back in a few weeks! Definitely recommend! Cheers

I had my first lymphatic drainage massage with Joel and I wouldn’t deny that it was an absolutely relaxing experience. My blocked nose due to sinus has cleared and I am feeling better especially in the morning. Will definitely be back again. Thank you!

RICHMOND! Google changed the location! My review is about Richmond!!How does this place have a 5 star rating??I paid for a 90-minute remedial massage from Joel Phillips. It cost $170.I got, at best, a body rub. To add insult to injury, I paid for 90 minutes, and Joel finished early. I took a photo of the clock when I got up off the masage table some minutes after he left. I was due to finish at 4.30pm.It was a 38c day. I had to ask Joel to put the air conditioning on as I was perspiring. The air conditioning was put on full blast, and it got really cold! I thought if I asked him to turn it down, he'd turn it off again.This bloke can not massage. I said that my neck was sore. I walked out with a really sore neck!! I felt no improvement.Joel massaged the side of my torso only!! On both sides. It felt like he was pinching my sides. This was weird.He then massaged the side of my thighs for long periods. Pinching the side of my thighs? It was very uncomfortable.Joel used so little massage oil on my calf muscles that I felt that he was trying to wax them. Literally!!I couldn't relax as he was constantly talking, and when I mentioned my garden and that I was growing, eggplants for the first time that were in fruit, I had to listen to a very inappropriate discussion about what he and his brother did with eggplants as boys with his mother's eggplants in her vegetable garden.I have had hundreds of remedial massages in my lifetime, and this was not a remedial massage.Joel was happy to tell me that he was travelling to Auckland to do a massage course over there as he started working.OMG!! I should have left then.When paying at the end, their HICAPS machine only works for medibank and 1 other provider.I could not claim on the spot. Joel told me in front of another woman that this happens all the time.Yet this place still has a 5 star rating?? No, I don't believe that.There were so many things wrong on so many levels with this place. With several reputable remedial massage companies in Richmond... I definitely can not suggest that anyone should go there. My personal experience was woeful, and Joel was indifferent.BTW, I waited some weeks before writing this to ensure that my post was fair and reasonable. 10/03/2023.This place was so overpriced, the service very average, and the massage itself was awful. I actually walked out of there, really distressed, and definitely not relaxed.I'll be keen to see if this post is taken down to maintain their alleged star rating.I took a photo of the front of the building, but I deleted it.

Great massage, Peter worked all the tight spots and I felt much better after. Highly recommend!

Just had an amazing remedial massage from Joel. He was very attentive to my needs and health conditions. I highly recommend his services.

I had the Lymphatic Drainage massage for the first time, it was an extremely relaxing experience! A very calming and relaxed environment, with lovely staff. I'll be back :)

I had a great experience with Peter. I am a marathon runner with chorionic tightness in back and hip. He was able to treat my issues, recommend a better treatment approach, and have me walking out feeling revived and ready for my next run.