Simply Headsets

Amazing Service!I made the purchase about two months ago, while I am still a little undecided about the product that I chose, I compliment Chantelle and the Simply Headsets Team on the wonderful and intuitive service.Chantelle took the time to call me by phone to ensure that I received the best possible service.I have also used Simply Headsets in the past and all of my experiences with their service have been great. I would gladly recommend to others.

I had an issue with the Sennheiser headset which could not be resolved by the manufacturer.The solution that Simply Headsets came up with was fantastic and I couldn't be more pleased with the outcome.

I have just received my headset from Simply Headsets. The headset is perfect and works amazingly well. However, I want to talk about the exceptional customer service I received.Apparently, Startrack courier sent me package in the wrong direction. Instead of Sydney, it went to Perth. When I wrote to the team regarding this, I got prompt replies. They raised an escalation with the courier. I also got email every morning from Sue Port from Simply Headsets on the status of my package. It was really amazing to see someone going above and beyond to track my delivery everyday until I received it.Thanks again for great service.My only recommendation would be to stop using Startrack couriers.

Tried to call to confirm stock. No sales staff available to take call so admin person said they can call me back if they can get some contact details. This is no problem, they then start asking for a First/Last Name(only first is required), then my number which is all they need, then they say they need an email as it is mandatory. It isn't mandatory if I want a 'call' back. Very annoying and terrible Policy.

I was very impressed with Chantelle Taylor's effort to help me on the live chat. But to top it off, Chantelle noticed that I ordered an item which I did not talk to her about and it was the wrong item. Chantelle emailed me to confirm if I ordered the ear pads for the same headset I was talking to her about and let me know they were wrong and changed my order to the correct pads.This is by far the best customer service I have had from a company while buying online!

Got a set ordered as a private customer - had issues with my mic 6months later and the team at SH was amazing to deal with

Amazing. These guys have absolutely nailed their customer service, and also happen to sell high quality products at good prices. The single best online ordering process, follow-up, and next-day delivery experience that I can recall. Keep it up.

I am thoroughly impressed with the service, communication, and headset I purchased. Simply Headset's phone staff were very helpful, their website easy to browse and make an order, and there was almost instant delivery with impeccable communication to confirm the order details and update on delivery. I especially appreciate the care that was taken to ensure I had ordered the right USB connection. The headset is fantastic too.Highly recommended!

My Jabra headset was on sale for an incredible price. Ordered it easily, was given a courtesy call follow-up that was professional and knowledgeable. The order was processed and shipped arriving on time in perfect condition, as advertised. I was skeptical at first, now blown away! Thanks :)

AMAZING company! I placed an order on Sunday, then received a follow up call on Monday and my item arrived on Tuesday! What more could a customer ask for! I highly recommend Simply headsets, excellent customer service and super fast shipping, thank you so much!