Fort Knox Storage South Mackay

Tania was fantastic to deal with. Made the move and process very simple.Needed a bigger shed on moving day and Tania sorted in no time at all. Cost and is exceptionally affordable

Good storage facility,all my belongings were safe and in good condition

We had storage at Fort Knox South Mackay for 4 years, it was only meant to be for 3.5 months but things happen sometimes that we cannot control. Our belongings were in safe hands and with direct debit every month we didnt have to worry about it. Always an email to note it is due and then a receipt once paid. Carol is just wonderful, always friendly and such a lovely person to talk to. Carol knew my name as soon as I walked in the door after 4 years and no notification we were coming - A bonus if you ask me. Job well done Carol and thankyou

Fort Knox Storage South Mackay is run by Carol & Ken. We stored our whole household for six months while away, and I was confident that my chatels and furniture were safer in storage than leaving everything on the property.My goods had two storage units completely full so there was alot of stuff. The cost per month was far more expensive ( about $700 month) than any other company but it was Carol & Ken that helped with packing materials, boxes, and advice on how to prepare for the uplift that helped so much. This pre-packing management helped so much.There was a small water leakage while we were away, but the small amount of mould only damaged a travel bag and a chair.Carol is a very compassionate, caring person who helped out when I was in the Australian Outback and had missed payment dates due to no internet coverage.I would use Fort Knox again and I highly recommend this business.

Lovely people to deal with , just not very secure . Unit got broken into along with many others . Need security patrolling or cameras and lighting. Lost thousands in tools

Professional impeccable customer service. No contracts locking you in ,love this way of doing storage. Have used other storage companies where you have a lock in contract and loose money if not needing for length of contract. Ken was friendly ,answered emails promptly. good value very secure.

Within 2 weeks of placing my items into the lock up shed I was broken into ( along with over 30 others) and over $1000 worth of gear was stolen. Managers are respectful and polite. Sensor lights and alarms should be installed. Very expensive rental rates.

Such good people to work with. The lady was so sweet and supportive and there is a gentleman who opened a gate by the road, to let the movers truck in. The best to work with! :)

Prompt, professional,friendly the fort Knox family at paget Mackay were an amazing business to work with. Thank you and I would highly recommend this business to others.

Friendly, professional and helpful service. Kept our stored items safe. Thank you Carolyn and Ken