RQ Electronics
58 Reviews
- Tuesday8 AM–5:30 PM
- Wednesday8 AM–5:30 PM
- Thursday8 AM–5:30 PM
- Friday8 AM–5:30 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5:30 PM
About the Business
|
Contacts
Call Us
+61395489019
Hallmark Business Park, F2/1641 Centre Rd, Springvale VIC 3171
Hours
- Tuesday8 AM–5:30 PM
- Wednesday8 AM–5:30 PM
- Thursday8 AM–5:30 PM
- Friday8 AM–5:30 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5:30 PM
Features
- Wheelchair-accessible entrance
- In-store shopping
- Credit cards
Recommended Reviews
Deirdre McNally
10.10.2023
RQ Electronics
We were very happy with the service provided by Samsung & R Q Electronics. 1 day after contacting Samsung, Matthew from R Q called to arrange a pick up of our microwave. We are older people & really appreciated not having to take the microwave to the service centre. Mathew identified the problem very quickly & returned the oven promptly. We would certainly recommend him & the company for any future work.
Leanne Rolton
18.09.2023
RQ Electronics
I called Rob about my Samsung fridge. He gave me simple advice to reset it. Everyone else on Samsung's repair company list wanted to charge me a call out fee of nearly $200 to give the same advice. I get that they want to make money but this was as simple as switching the fridge off and back on, it had turned itself off due to a power surge. Thank you Rob!Also RQ had fixed my fridge under warranty 3yrs earlier and had been in and out in 30mins and turned up on time. Great operators.
Daniel
14.09.2023
RQ Electronics
We have a Samsung repair which has been assigned to RQ electronics for 3 weeks and no one has contacted us to organise anything. I have left a message and Samsung sound like they have repeatedly tried to contact as well with no luck. If you have a Samsung warranty repair, see if you can get them to assign somewhere else.
Andrew Taylor
02.09.2023
RQ Electronics
Used RQ for Samsung repair. An interesting reception when dialing and arranging the service. David who turned up was extremely professional and very friendly. His attention to detail was exceptional and he kept me informed and explained everything he was doing. I was very happy with that experience and would recommend David again to repair and service your Samsung products
Galin Dimitrov
31.08.2023
RQ Electronics
Very poor service. After I called them they were more than happy to take in the order. I booked in for someone to come and fix my washingmachine few days later. I took a day off so I could be home. Nobody contacted me on the day, so I called the shop and was told that the technicians would come as per booking, but nobody turned up, so I called again and was told that they will come after the weekend. Nobody came... Super unreliable. I would not recommend this shop for any repairs at all!
Genevieve Kesegic
18.08.2023
RQ Electronics
I contacted RQ Electronics on a Friday to help fix a dishwasher. They took my details and stated that someone would be out to help me on Monday.They came and sorted out the dishwasher, they had everything they needed, including a replacement pipe. And they were done within the hour. Very efficient and very professional.
Jonathan Randall
16.08.2023
RQ Electronics
RQ Electronics and the service technician who conducted a repair on my mothers Samsung refrigerator were fantastic. They were very responsive with a 2 day turn-around from booking and the work was done professionally and quickly. All aspects of this job were perfect. Highly Recommended
S
24.07.2023
RQ Electronics
No customer service. Samsung repair under warranty for a robo vac. Constantly chasing up the status for weeks. Left over a half dozen messages (to which they never called back), when we did get through were advised each time that they would call back but never did. Absolutely horrible experience. Formal complaint raised with Samsung and Vic Consumer Affairs.
Mona Mirzaagha
20.07.2023
RQ Electronics
Would highly recommend Rob and his team. My partner called to fix my mums fridge and David came out within 8 hours and repaired the fridge promptly and with care. His service was amazing! We also had a problem 3 years ago and they were so helpful and friendly. Thank you so much!
Rachel Quagliani
19.07.2023
RQ Electronics
Thank you RQ Electronics for your speedy service repairing my Samsung fridge. It ended up being a super quick & easy fix - our Tech was in & out in 15 minutes! Highly recommend!
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Hallmark Business Park, F2/1641 Centre Rd, Springvale VIC 3171
RQ Electronics