Western Children's Health Centre - Leading Paediatric Care in Melbourne

Saw Dr. Mehreen Majeed with my 10 month old. She was wonderful! So kind and caring. Lovely with my daughter. She listened to my concerns, answered all my questions, and the next steps on my daughters care was communicated clearly and confidently. A wonderful doctor I will be happy to see again.

Dr Mittal from Western Children's Health Centre has been a great help. We have been seeing her for many years. She is very friendly, thorough and always follows up.Western Children's Heath Centre has given us amazing support.

We've visited twice now to see Dr Mittal. With doctors, it always feels like you have to blurt out as much as you can before they basically scoot you out the door.Thankfully, Dr Mittal isn't like that. She's very thorough, attentive, doesn't make you feel like you're just another pay cheque & she's really just lovely all round.The centre is clean, they have a cute little play nook for the kids, with an outdoor space for the kids to enjoy. The reception staff are lovely & very welcoming as well! I'm pretty happy with the care we have received at WCHC.

We've been seeing Dr Riju for quite a few years now and I honestly cannot fault anything she or the clinic does. Everyone is super accommodating. The reception staff are always kind and helpful and try their best to make sure our appointments are convenient for us.Dr Riju Mital is one of the best doctors our family has ever had. She always has time to listen to us in our appointments and never rushes us away. She makes sure we as parent understands why she's using the treatment methods she's using and helps us to see the long term plan. She works with us and helps elevate any concerns we might have. The kids love her and treat her like a long time family friend.Whenever we have any concerns, major or minor, we can contact the clinic via phone or email and Dr Riju will always get back to us.She will go above and beyond to help us and make sure our kids are happy and healthy and working towards our goals.I've recommended her to a number of friends who have concerns for their children and so I thought it's only right to write this review.

Clean and inviting environment. Friendly welcoming and professional staff. Great access for both public transport users and cars. Experience at clinic was not overwhelming or crowded. Very easy to feel comfortable, validated and heard. Prompt service. Easy payment and claiming options. Will continue to use this service for my children's needs.

Amazing all the staff are very happy friendly and helpfulDr Paula is truely amazing listens we already had copious notes and letters from medical professionals to make things easier too absolutely highly recommend western paediatric very thorough as wellThank you so much you are all amazing

I was very disappointed on some of the reviews I have just read. This practice is by far the best I have ever been to and have been attending this practice for 4 years now every 2 weeks. The reception staff are outstanding, the will and have gone above and beyond for me and my son and could honestly not praise them enough for what they do and what they are willing to do to help you when needed.The specialist’s I see here are also truly amazing. They also go above and beyond for me and my son and I honestly could not have done my job as a mum dealing with an ASD/ADHD child without them. Their constant work, support and advise has helped me get through our day to day life and our family life to. My son has come soooo far every year they work with him and will continue to because of them. I just could have done this without them, they ALL deserve the acknowledgment and credit for what they do.

My 13 months old son was referred to Paediatrician DR John Singsit for his specialist opinion, we were extremely worried about our son and wanted to see him ASAP. Initially we were given an appointment on 1st week of June, however due to a cancellation, luckily we had an early appointment .Receptionist ladies are welcoming and very helpful.Dr Singsit heard us passionately, asked us background history of our son- pregnancy to birth, checked all relevant documents, observed our son long time and eventually comforted us saying ‘nothing to be worried about’. He is a very knowledgeable person and good at children psychology. Dr Singsit doesn’t treat a patient robotically, rather uses his brain and experience.Thank you doctor for your service!

The support and guidance we have received from Dr Riju has been absolutely amazing.... she has been instrumental in helping us understand ASD and stepping us through what we need to do. She is also solution focused and doesn't treat our son like he has a problem. We are thrilled with her support.

Western Children's Health brings customer service to a horrifying new low. They treat customers with absolute contempt. I was waiting months for my first appointment with this clinic, which was booked for first thing on a Monday morning. The clinic chose to wait until 5.01pm on a Friday night to call to confirm this appointment. Unfortunately my phone was nearly dead and I had it charging in my room and I did not hear their 2 phone calls at 5.01pm and 5.31pm. They followed their second phone call with a text message threatening the cancellation of that appointment if I did not get back to them within 60 minutes with a “YES” text. I went to retrieve my phone and saw the calls I had missed, and I DID in fact text them exactly 60 minutes later at 6.31pm with my YES" reply. Lets take a moment to consider that after months of waiting for my appointment