Granger Australia

I am not usually the complaining type of person. If you see my profile, I have given 5 star ratings to support big and small businesses that have been really of great service. However, Granger Agency is an exception. I have been very nice and patient as proven by our exchange of emails but they did not reciprocate this.They are worst agency I have ever dealt with. Very POOR COMMUNICATION. The only email they sent me was an invoice, once I paid with the expensive consultation fee (more expensive that other agencies), they never sent me another email.I called every single week to follow up with no reply on email, and just kept telling me over the phone I just had to wait (3 months wait with no outcome). They have caused great damage with the delay of visa. I asked refund and never got one. They have the guts to says they came from a Holiday so sorry for the delay… (with no outcome of our case).I messaged them via email that I will make a formal complaint to the NSW Fair Trading and their phone line is suddenly on a voice mail unlike before where they will directly answer you. Clearly, hiding to their clients and not addressing the concern. Do not waste your money. You will just be frustrated and disappointed.

Charge $200 for 20 mins of consulting for sponsorship visa to tell all the things that can be found on internet. Didnt give any advice. Then ignored all the emails and calls. Never got back to tell any reasons even I already tried to contact several times. Really unprofessional business and service

I got so much help from this agent! Changed my life with all his advices over the phone without charging any fee! And you know what! It all worked out so well for me! Every word that he spoke to me over the phone matched up to the point! I had to make an appointment to see him face to face and paid a fee to thank the advisor. Thank you again Granger Australia

Granger has made things very easy for me from the beginning of my application process, communicating things well and been very always very helpful!

Great agency to assist you with the visa. Very professional, helpful & constantly keeping you updated re the progress. Jonathan and his team have looked after me and my family over the years and i definitely recommend Granger Australia if you plan to visit Australia for a long or short term.

I wish i could put 0 star...suggested a student visa after de facto.. got refused never got a refound. Very expensive

Been with Granger Australia right from the beginning of my student visa and they have helped me get through the process of being on a 457 to getting our permanent residency. Really appreciate all the help and professional advice through this journey. Thank you.

Been with Granger from the beginning, around 6-7 years now and they have never failed to impress me. Always helpful and on top of everything. If you are looking for visa related legal service, I’d definitely go with Jonathan. He’ll get things done.

Highly recommend Granger Australia. Very friendly and professional service that you'll appreciate because as we all know migrating to Australia whether it is temporarily or permanently is not a walk in the park.Jonathan and Bronwen have really helped my partner and I and made visa applications simple and straightforward. My sponsorship was granted in less than 3 weeks! Thank you!! : )

I have been impressed by strong commitment and great professionalism. I will recommended Granger Australia to everyone who goes through the visa process!!!