Crystal Cafe

Was treated terribly in this store. The man was so rude to me. I have never experienced such an attitude in my life. He even made me cry. I was in such shock. I can’t believe someone would be like this, especially to a young woman. I picked up a Crystal with one hand as I was walking with my son in his pram. As it’s important to feel the energy of the Crystal before you buy it. He told me to not pick it up with one hand I respectfully put it down immediately. Naturally I was intrigued about this Crystal as to it’s properties and where it came from etc as to understand it’s value as I was thinking of purchasing it. His response was, I don’t have to tell you and I’d like you to leave my shop. I was baffled. I continued to ask him why he was behaving like this and he became more aggressive and rude. I am still in shock and completely unsure on what to make about his antisocial behaviour. He said he’s the owner and he can do what he likes and he has standards. I’m not quite sure what his standards are other than being a miserable person that has no ability to connect with humans. Maybe he suffers from something. Anyway, don’t bother going here. You’ll be greatly disappointed. We spoke to a few of the other shop owners in the street to see if this has happened before and everyone said he’s not a nice person. You should buy crystals from a place with positive, happy and welcoming energy.

Lovely shop but the attitude we got from the gentleman was extremely rude and intimidating! Whatever questions we asked, he assumed straight away that we can't afford and should look at cheaper things!!!!!! He was cold and seemed annoyed when we asked questions! They had a stone that we were looking for, for quite some time but the attitude and treatments we received was not worth it!

The verity of the crystals was impressive , but the attitude of the gentleman and lady who were working there was not welcoming at all . I ended up getting my crystals from the Sunday market at RSL.

Guy sells faulty items and blames the customer before refusing any further communication. Never received such a childish response and baseless accusations when asking to return an item that was clearly faulty. (His straight up denial of any personal fault is demonstrated in his response to this review.)I even brought my case to consumer affairs, where it was validated, and still no cooperation or adult communication from the seller - obviously knowing I wasn't going to resort to a costly court case for a single piece of jewellery.I grew up in Maleny and never had a problem trusting store owners till now. Do yourself a favour and find crystal store that has a bit of integrity (and better coffee).(Apparently he's also flooding this page with fake reviews to cover this one up. No reviews for months, less than 35 in total, then bam, 9 positive reviews out of nowhere in the couple days since I initially posted this, all from brand new google accounts. Doesn't take a genius to figure that one out. Ironic considering how he insists his negative reviews are all fake.Looking back, the vast majority of positive reviews are from google accounts that have never had any other signs of activity. Go figure, this is the sort of business we're dealing with here.)[ gems, crystals, cafe, jewellery, customer service, atmosphere, experience, range, Maleny. ]

Was excited to discover this little gem up in Maleny but didn't have the best experience here. We left empty handed after spending a decent amount of time browsing the gorgeous selection of crystals. Owners didn't even say hi or acknowledge us despite being the only ones in the store. Disappointing.

I have made quite a few purchases over time. Many times I come to Maleny to visit, once I checked and you said open, I came with the intent of visiting your shop as I had seen something I liked previously but alas you were closed. I drive 2 hours to visit Maleny. Many times you say your opening hours and when I get to your business you are closed! I have phoned and no answer! I asked locals when you are open and they tell me your opening hours are unreliable! You have a shop full of beautiful crystals and jewellery and you make it difficult for your customers to know when your open!I checked on the internet and it said open today, so I thought NO! Best phone before making the drive but no answer ..no message to indicate your opening hours...nothing!I have been in business most of my life and when I say I’m open I’m open if something happens and I can’t be open I make sure my answering machine /internet lets my valued customers know and gives them the option to contact me.When I have been in your shop it feels to me the the male owner really doesn’t have job satisfaction in the retail side of business....I have told people about your business and some have said oh it was closed..Word of mouth is our best and our worst advertisement....Hopefully you will take on board what I have expressed and not just knee jerk react!Cheers Ngaire

I have always loved this store until recently.Nov 2020, I took a friend to Maleny for a visit as she had not been before & after a lovely lunch, plus wandering through shops we visited the Crystal Cafe & enjoyed browsing their jewellery displays when I spotted a beautiful pendant. My friend who was with me celebrating my birthday, un-be-knowns to me purchased this gorgeous pendant for my birthday.I loved it!, having only worn it 4 times, I went to put it on one day only to find a gem stone missing,.... I called numerous times, no answer, no answering message even.So today I drove up to Maleny, only to find both male AND female owners there did not want to know about this faulty piece of jewellery, they were rude & dealt with me very poorly.I urge people looking for beautiful crystals & gemstone jewellery to spend their money elsewhere. This pendant wasn't a $20 item, at over $200 dollars, I would expect better follow up service than what I received.I am a legitimate customer & not fake, like they like to make out with poor reviews.

Still in shock! The man who owns this store was the most rude, dismissive and immature store owner who without cause asked us to leave because we asked a question about a stone he simply didn’t want to answer the question about. Never in my life have I been treated this way. Don’t bother even visiting this store ! This particular human being is a sad, miserable person who shouldn’t be the face of any business!

Excellent array of crystals... This shop has the best quality amethyst I've ever seen. I have been searching for years to buy a geode and finally found the perfect pair at the Crystal Cafe