Hairhouse Riverside Plaza

Took my daughter in to get her ears pierced and couldn't be happier with the service. The piercer made my daughter super comfortable and walked her through the process and she came out with a great experience thanks.

I love going to this salon, the owner Sarah and her staff are so lovely and accommodating, nothing is too much trouble and they are always open and honest about my expectations versus what is actually possible. We always have a laugh and a chat, they always get my color spot on, and are amazing with my hair extensions. Shout out to Saku (I do hope that I spelled your name correctly), she does my hair on point every time and is so friendly and professional.

This place is horrible! I used to go here all the time for the basics wash trim and style had Tayla do it and it came out perfect and I always had amazing service however the business has now changed and on Saturday I had my hair “done” not only was my hair not washed properly I was left with it dripping down my back while my stylist was in the back opening up birthday presents with the manager. my hair took 2 hours and 15 mins for a wash trim and curl and I had to cancel a appointment I had for later that day because of this. I was then included in a conversation between my stylist and another about how they had no shows all day which is very unprofessional. Finally when my hair was done I copped a 130$ charge when it used to be 85$! I obviously copped the overcharge because of the lost revenue from the no shows that day. I rang to speak to the manager about this and before I talked to the manager I confirmed with the girl that answered how much my treatment should have been which was quoted 85$ I then talked to the manager Sarah, I have never been spoken to the way she spoke to me she overtalked me the whole time and screamed on the phone at me and tried to tell me they charge by hour and that I must have been undercharged every-time I’ve been and then hung up. The treatment I’ve had here is disgusting and I will not be going back and have told friends and family to stay away! absolutely pitiful and they should be ashamed about how they treat customers and clients.

Ever since finding Sarah’s salon, I’ve never looked back. The way she runs the shop, it feels like your sitting amongst a big family. They’re all so passionate and focused.Sarah has trained some of the staff from a young age and have grown to be an asset.So if you want a salon to look after you like a family member and who NEVER over promises and undelivers. Come here.

Love the girls at HairHouse QBN. Friendly, welcoming and cheerful. I have my hair regularly done and always happy with the results.

Sarah has always been amazing.I like to do my own hair at home and Sarah has always given me the best advice and right products to do it.The whole team are friendly and always inviting.

Went in to get my ears re-pierced, thought it was a little strange that the girl didn't show me after doing it and didn't realise until I got home that she had not only put in very different earrings to what I had selected (tiny, pink studs vs large blue ones I had selected) she also pierced one ear very close to the edge of my ear lobe, no way near the centre. The website makes it look like a far more professional piercing venue than it is, given my piercing was so straightforward I would really hesitate going to them for anything.

This hairdressers has a huge a selection of hair products. However, I was made to feel like a criminal (with staff hovering over me the entire time) and subsequently left the store without making purchases I would have otherwise made. To be fair, I've never had my hair done here.

Awesome service and the lovely lady who cut both mine and my daughters hair is absolutely amazing. She really knows what she is doing. She did a lovely wolfcut on my daughters curly hair and it looks amazing.