H&R Block

Clueless.

Absolutely fantastic and friendly service from H&R block in kallangur, will be coming back again!

Do NOT use this company, without doubt the worst service and a total lack of customer care. I wrote the letter below over three weeks ago to Denise, the manager at HR Block Kallangur as well as a copy to their head office, not surprisingly, I have still had no reply from them at all.I write this letter as an extremely unhappy customer (13/08/16).I have used HR block for the last three years for my tax return however my experience this year has been an absolute joke. My wife any myself went to your Kallangur office on Friday the 15th of July to complete our tax return which was a standard tax return with the addition of a new investment property. To start with when making the appointment I explained in detail that the appointment was for myself and my wife and that it included a new investment property that had a depreciation schedule from your recommended quantity surveyors. We attended the appointment will all the relevant documents and figures at hand in a well organised manner. When attending the appointment that the staff gave

No problem getting a consultannt phone first

I’ve been using these guys for years and can highly recommend them. They take all the worry out of doing my tax, which I just love.

Good service. However, $200 for an individual tax return to be done is a bit over the top. I think I will be going somewhere else next year as I found another account can do it for half of that price.