Double Monk

I was in Melbourne on a business trip 3 years ago, and took a break to visit their store as I was living in BKK with no such brands available. Interesting neighborhood and a pleasant experience (including a serious drink). At the end of the day, it proved to be similar in pricing as in Europe for a pair of C&J, and even cheaper thanks to the GST refund for foreign visitors (about 9% of the purchase value, but you may have to follow up and call the customs after you depart as their system is not 100% reliable).

Chris and Charles have created the most amazing shopping experience for the true gentleman in Melbourne. The product selection is clearly curated with expert eyes and the love of quality and craftsmanship. A must go destination for the discerning customer who values only the best service and product.

I have recently bought my third pair of shoes from Double Monk and what keeps me coming back (apart from the great products and whisky) is the great service.The staff are always really helpful and friendly, and I always feel welcome.I don't normally write reviews but Chris and the team always take time to share their vast knowledge on all things shoes with me so I thought I would take the time to return the favour.Highly recommended!

I was ready to place an order through Double Monk during their Edward Green trunk show. I enquired about the price of an MTO configuration and was quoted an amount significantly higher than their website indicated. Upon questioning this, Charles (the staff member who replied to my message) completely ghosted me. I likely still would have made the purchase, despite the higher price. His rudeness, however, is something that I wouldn’t tolerate in any retail setting, much less that of a luxury business. I have now instead placed my order through a European stockist at a significantly lower cost and with a more far friendly experience altogether. It would bode well for Double Monk and Charles to reflect on how their actions affect the success of the business. I certainly will not be shopping with them in the future.Edit: Double Monk has now responded to my review. Are you having a slow day, Charles? You are quite right, I was in a state of disbelief regarding your prices. I assure you, however, that this shock was genuine. The fact that Double Monk overcharges to such a high extent compared to their competitors is in my opinion nothing short of disgusting. It is not my fault that DM's prices are head-and-shoulders above the rest.Indeed, the situation is quite unfortunate. I would much rather have ordered my shoes through an Australian retailer, both to support the economy and help local small business. I never asked for a discount, Charles. I was clarifying what the base price of the shoes were. The price you quoted me was significantly higher than the cost listed on your website. You are quite right, also, that I was seeking free trees - they were an advertised perk of your Trunk Show.So, Charles, I thank you for your well wishes. Rest assured that when I wear my super-budget" shoes

Very accommodating, quality product(s) and helpful staff. If you're in the market for exemplary shoes, canes, hiking staff or umbrellas ... definitely ... check out this establishment!

Undoubtedly the finest place to buy shoes and other leather goods in Melbourne - with amazing products and old fashioned service.I bought some shoes ahead of my wedding there, wore them in, and had them polished and buffed a couple of months later to make sure they were perfect for the big day - free of charge!Can't recommend this place enough.

I had a great experience over the weekend and found the DM staff to be warm, welcoming and knowledgeable. Of course, they were also super patient in sizing me up, and helping guide my purchase - making sure I found the shoe that suited me best. I ended up picking up a fantastic pair of boots, that fit perfectly.I'll definitely be a returning customer, and will be recommending the store to friends and family.Thanks again for the great experience.

I didn't think I would have a lot to do at a Menswear store, but tagged along with my son and Husband for some wedding shopping anyway.Whilst they have shopped at Double Monk before, this was my first time there and I was taken by the beautiful look and feel of the store. The gorgeous wooden shelving and interiors had a really warm, luxurious feel.The big smiles and politeness of the team, immediately put me at ease. They offered me a cup of tea and took my son and Husband through their purchases.Chris, Ben and Charles are incredibly knowledgeable when it comes to footwear, fitting and clothing and they really helped my son and Husband find the perfect shoes and ties for the wedding. I remarked that it was a pity they didn't have anything for me.Imagine my delight, when I walked away in a pair of incredibly beautiful Ladies Loafers. The Crockett & Jones ladies range, is absolutely stunning, and these shoes fit better than any uncomfortable heels or boring old flats that I usually wear to work. The team's understanding of how a shoe should fit a woman's foot is something else!Thank you very much, Chris and team. You really looked after us like family!

Nice shoes, staff could be more friendly. I told them at the beginning that I wanted to try the shoes before buying, which I thought was reasonable for a customer. However, they showed their concern about me only trying without buying, avoided to letting me know the sizes and only offered me one pair to try on (maybe the other options were really not in stock). I understand this is a business, and they were not impatient, but I would be happier if they made me feel more welcomed. I ended up buying the only model I tried.