OTR Pinnaroo

Good toilets shame about how the company treats employees.

Filled up with Petrol and decided to get a TA Coffee while I was there. Big mistake. Older lady took my order and told me to stand to the side. I was then forgotten about. Ended up taking 20 minutes to get a coffee after the young girl making them asked me what I was doing standing there. Get your coffee in Lameroo instead. Better service and better coffee.

Had to literally bang on the window after the guy behind the counter just stared at me. Needed to pee and grab coffee. Was incredibly rude and honestly I wish there was a closer servo cause I really rather not have to stop here again with people like that working

Really nice clean service station.Plenty of boursersFood reasonable pricesPlenty of parking.The cafe is clean and comfortable.The toilets are clean and well maintained.Coffee is reasonable.#coddiewiimpleicp

The only reason I'm not leaving 1 star is because the amount of options offered for food is reasonable, and I was refunded for my meal when it was served to me. Unfortunately, refunding the money doesn't justify terrible service, so they needed this bad review.I spent well over 20 minutes waiting for a steak sandwich to be made, only for someone to walk in, order one, and be handed my sandwich that I'd been waiting for.This on its own wouldn't justify such a low score, but trying to explain myself to the service person, whose grasp on the English language was elementary at best, was the icing on the cake. Every single person who came through the shop had to explain what they wanted 2-3 times minimum before the woman behind the counter actually understood. One gentleman had to exclaim no

Unable to tell the difference between a milkshake and a thick shake.Flavor is great but was looking forward to a thick shake.

Patch of dirt out the back to park ya truck showers washing machine the drivers lounge looked inviting. Didn’t have time for a meal so just grabbed a sausage roll I think I was a couple of days to late might have put it in the warmer about the same time they swept the floor. The staff were brisk but polite, standard issue get em in get em out OTR

My partner ordered the Loaded Brekky which was being advertised with a free coffee for $13.95. He was charged $19.45 & when he questioned it was told by the bigger built lady with a bullring in her nose that was what the register was telling her. She was very rude & arrogant. He got his breakfast with no bacon, charred tomato, 2 eggs 1 of which was rotten, bowl of cold baked beans. I rang the store & the guy with very limited English said next time he comes in get a free coffee. This is not good enough. Train your staff better. He is a truck driver & regularly fuels up at $1800 a time. He will be looking at getting his fuel from Perrys or elsewhere on the road.

Got a roast chicken from them last week and half my family who ate it were sick 2 hours later. Found out a few people in town have had issues too....maybe a health inspection might be worth a look.