Stone Real Estate Gungahlin

Jess helped my wife and I from the beginning of getting our home ready to sell through to the final auction, and continues to help us through the settlement period. She helped us set the right expectations throughout the processes of sale, open homes, and the final auction, and where to focus our energy. She always made sure all the info we needed was at hand and she was never far away when we had our many questions. If I ever had to sell again in the area I wouldn't bother considering anyone else and can't recommend her enough for anyone looking to sell.

Outstanding communication. Jess and team were fantastic to work with through the sale of our home. She walked us through every step of the process and got the outcome we wanted. We really appreciated her high responsiveness and level of communication. We would readily recommend her to others selling their home.

Professional, Personable and Expert, Tailored Advice. Sam has recently sold my apartment with a fantastic outcome in a tricky market. I wouldn't hesitate to recommend Sam's outstanding market knowledge, personable and professional approach to communication as well as his expertise to arrive at a favourable result for all involved - owner, buyer, and tenant.

A professional and trustworthy agent, a genuine and warm hearted person. It has been an absolute pleasure to have Sam selling our property.Not only is he a professional and effective sales agent, but also a trustworthy, genuine and well mannered person.He was able to sell the property at the price range we wanted within 4 weeks. We felt really well supported by him and his team throughout the whole process.Highly recommended!

Excellent Service from Stone. I was very impressed with the commitment and professionalism of the team at Stone. They were just fantastic and supportive throughout our journey in successfully leasing our investment property. A great team providing excellent service. I would highly recommend them.

Enjoyable͏ ExperienceWe loved working with Jess, she was very professional and honest. We had a bad experience in the past and wanted this one to be more relaxed and enjoyable and Jess definitely helped with that. She has a great team working alongside her and everyone on the journey was very helpful. We were extremely happy with a quick sale and would definitely work with Jess again.

Honest͏ and ProfessionalWe͏ bought the house through Jess, Some of the highlights of our dealing with Jess were:1) She was always available on phone (even after hours).2) She and her staff were able to answer our questions in a prompt and professional way.3) After-sale support was excellent.After we bought the house we decided to sell our old house and engaged Jess and her team. And this time we found:1) Their marketing and online campaign were flowless. (There were no errors in text or pictures)2) After each open house they would email us a detailed report of how many people inspected the property and how many were interested. (The report was simple and full of useful information)3) As before, the team was always available to answer phone calls.4) Jess and her team went beyond and above the get the highest price they could achieve at the Auction. (We didn't get the price we wanted but the sold price was close enough, perhaps we were a little unrealistic but the team did everything)

A Great Selling Experience. A great selling experience from start to finish....who knew that selling a house could be this easy! Jess's knowledge and professionalism enabled her to sell my home off-market in record time and for an exceptional price. I can't recommend Jess and the Stone Team highly enough!

Service that’s goes over and above. Thank you Jess Doolan, Alex, Lucinda and the whole sales team!Even before our sales journey started, Jess was helpful and responsive giving us rental appraisals and an understanding of the current market to help us make the decision to ultimately proceed to sell. Not once did I feel pushed into listing our home or making a decision along the way. Jess and Alex also gave us advice to assist with the purchase of our next home which was going completely over and above their remit and just demonstrated how much they care for the people they work with.Jess and Alex were thorough from our first meeting and gave us all of the information and support we needed while letting us choose how we wanted to list and approach the market based on similar properties but ultimately tailored the approach to us.I don’t plan on selling for a long, long time but I would work with Jess and the team again in a heart beat. It was our first time ever going through a sales process and thanks to the regular updates and checkins from Jess it was a smooth process and we were informed of where things were up to every step of the way. Jess also did all of the running around to keep our solicitors in the loop and took a lot of the pressure of us to pass on updates.To top it all off, we achieved the sales result we were after and even when I was stressed at times, we knew that we had Jess in our corner. Jess was always so friendly and understanding and I know our dog will miss her regular cuddles dearly!

Committed, hardworking and expert knowledge.Jess Doolan's warmth and fierce committment to her clients are just two of the many reasons I would recommend her as an agent. If there was a problem to be solved, Jess was all over it in minutes with an immeasurably supportive attitude and her expert market knowledge. Through what was a highly stressful and complex process we felt informed, supported and like the interests of our little family were always put first. Nobody could have delivered us a better result.