Shell Coles Express Hallett Cove

Shuts way to early for a petrol station, always more expensive petrol

Extremely friendly staff! Always go out of their way to help and have a smile on their face! Always have a treat for my dog too!

I have noticed on a number of occasions that the pumps sometimes pump a bit of air before fuel comes out but the meter is working.Today I was pumping into a jerry can for my lawnmower and the pump registered 5lt but there was less than 3 lt in the can. I complained to the girl on checkout who gave me a 1c discount, so I got 1cent off and paid for 2lts I didn’t get.In the past I have been told by the cashier, “oh that pump is playing up again “ so this is an ongoing problem!I will be taking my complaint to consumer affairs or whoever is responsible for handling and investigating this type of complaint

Great service

Never have I had such good customer service from a petrol station then I did today!I was served by the manager and assistant manager who greeted me with such warmth and kindness. I was offered 10c off my petrol if I purchased x2 toilet papers. Which was such a great offer it paid for one of them ($10)I would of never thought of that myself.They assisted me with the coffee machine which I tried for the 1st time and the coffee is 10/10 better then most cafes!$2 for a medium coffee what a bargain! I’ll be coming back just for the coffee.The manager even helped me carry the toilet paper to my car as I was struggling with all my belongings and coffee.You just don’t get customer service like this very often.

Your typical Coles express petrol station

Would not honour 4c/l Carsales fuel discount offer. Only filled up here because of the offer as other serves nearby were cheaper. Won’t come back.

Pump was clearly faulty and literally charged me over $4 before the fuel started to flow.. when I reported the issue, the lady was oblivious and refused to believe me, even though I never actually asked for a refund, I simply wanted them to know so that other people would not use the pump! Not ethical and that's not how you treat your customers.. such a shame.

Never a had a problem, extremely friendly staff.