Fitness First Sylvania

All the treadmills touch screens haven't worked properly for months if not years.It's daylight savings tomorrow, no worries for Fitness First Sylvania, they haven't changed the clocks since 6 months ago so now they'll be right again.

We join this gym for around one yea with my partner, we left for two months because we travel, when we join again when we came back, and the staff in the front desk gave to us a info about to rejoin the gym again, supposedly we don’t have to paid membership feeds again, and when they got our bank account details they start to stoleMoney from our bank account, we were to gym and discuss this subject with the Manager Bianca but ohhh surprise she never get back to us with any reply, plus the machines are destroyed, tha gym is totally dirty and disgusting, the machines are in terrible condition, they stole from our account aud400 in 10 days and no one gave to us a reply why? DON’T JOIN THIS GYM NEVER AND NEVER GIVE YOUR BANK ACCOUNT DETAILS TO THEM

Equipment in the legs section out of service for months. And the ones ‘working’ seen better days, padding on the handles missing, screens not working, weight labels worn off so you have to count your weights. Surely a huge franchise like FF can put in some money in.

The holiday season can be full of people .Bathrooms/toilets are not cleaned regularly. Sometimes, there is no toilet paper or empty soap dispenser and toilet floor smells.I hope the management can see the needs to meet the high standards of this wonderful gym.

24 hours - spacious - next to shops ! Easy parking - good one - downside - looking tardy in parts

Have been a member of Fitness First since 2011. I've always been impressed with the instructors and equipment and have frequented other FF venues when I travel. Noticed that my local gym has got some new treadmills and I'm loving the new equipment.Total value for money ...

It's a great spacious gym, filled with a wide variety of equipment and there are plenty of classes. Management is friendly and helpful - the manager helped me sorted out an incorrect charging issue with Debit Success in one meeting. Fitness & Lifestyle Group needs to put more money into the facilities to maintain/replace the equipment and refurbish old tired fitout.Management team ⭐⭐⭐⭐⭐ | Facilities ⭐⭐⭐

It is very disappointing to see the deterioration of the club over the years.. over half the gym equipment is in unusable ..Get to the spin class this morning at least 12 bikes not working & was unable to do the class.Spoken several times to the club managers she promised & says they get service every week but this is my 3rd week and the bike is still not fixed.It’s a shame to see the gym once used to be so reputable falling apart.It is also a risk to our Health of getting HURT from the broken machines & bikes.Please have it service regularly.

IF YOU’RE SIGNING UP READ THIS FIRSTI signed up with a 7 day free of charge cancellation policy in place, after trying the gym I changed my mind and asked to cancel, they told me I need to come in person so I did and to my surprise a month later they charged my credit card, I called and found out my account wasn’t cancelled and I cancelled it again, they tried to charge me again yesterday.I never would’ve signed up if I knew it was going to be that hard to cancel

I’ve tried cancelling my membership and have been chased up to pay an extra unknown fee for three months despite paying all outstanding membership fees. Despite claiming to do so, it is clear the Sylvania team has on multiple occasions not communicated debit success around this incorrect fee which I am still being contacted to pay three months after I closed my account. Absolute waste of time, don’t bother with a big gym like fitness first.