Quest Realty Group (Bankstown)

I have a rental property to manage and lucky we got referred to Dean at Quest! Before I met him I’ve heard a lot of good words about him, saying how good and efficient he was at managing rental property. The fact is that he is just that good! From beginning to end, Dean is very efficient in every step as he is trying to save me the money and help me to rent out asap! He is very knowledgeable of the area and the market! Easy to approach and friendly to speak to. My rental property was leased after just one open inspection! Thanks to Dean and his team! Recommend!

Whether you’re a tenant or landlord, trust that they will take your money and not even give you bare minimum service. Non-responsive and unable to solve typical problems. You may as well so everything yourself without these middle men.

I was put on to Quest for my property management through a friend 8 years ago. In that time I have grown to trust the team at Quest Realty with all my property management needs. Their knowledge and decades of property law experience is evident in the way they deal with their customers and tenants. All my tenants continually provide me with feedback exclaiming how well they are treated by the team at Quest when issues arise and how genuinely understanding they are when dealing with them. I personally feel the same way and admit it always is a pleasure when I contact them myself. No job is too big or too trivial. I cannot recommend Quest Realty enough to anyone who has property management needs within the area. They are the experts in their industry.

Over the past few years Quest at Bankstown has been amazing helping me to sell a unit and manage a property for me. Any tenant needs have been addressed quickly and as an owner they have been prompt with organisation and communication with both the tenant and myself. Thankyou all especially Hayden.

Here at Quest Realty, we pride ourselves on our excellent customer service and world class complaints handling procedure. As a landlord, you can rest assured that we will treat your tenants with the contempt to which they are entitled, to the point that they either move out of their own accord or simply give up on life and cease to afford the rent, thus saving you potentially hundreds in property management fees while we charge you many more hundreds for representing you at NCAT and drawing up a new lease for the next tenant, all while you receive no rental income for weeks on end. As a tenant, you will be pleased to know that we will promptly attend to urgent repair requests including toilet blockages with a stern admonishment about the state of your landlord's lawn during Sydney's wettest year on record. Should there be any other reason (such as serious illness, injury or hospitalisation) that you cannot maintain the landlord's lawn in accordance with the legally non-enforcable list of expectations that came separate to the lease, please do contact our office so that our highly empathic receptionist can have a slightly less rude tone of voice over the phone for a short time. If you have any complaints, please put them in writing to the office, where we will diligently print and place them in the circular file, where we may dig them up later to use against you at NCAT. Should you be dissatisfied with the outcome of your complaint, which at best will be a slightly softened tone of voice next time we speak with you, feel free to escalate your complaint to Google Maps reviews. Here, we have many more outcome options available to you, including accusing you of never having dealt with us before, bragging about screwing you at NCAT, and publicly threatening to call DOCS on you.

I'm so glad Dean was working for us. Dean is professional, honest, determined, and hard working. Dean sold us the property many years ago and we knew that Dean will be the one to sell our place when the time was right to sell. Dean focused on our needs which was reassuring because we don't sell property every day and we don't have much experience, but Dean handled everything so well. Dean got us the best price possible from our sale. Dean went above and beyond in so many ways. We highly recommend Dean and would engage his services again.

I highly recommend Dean and the team at Quest Real Estate!I have been leasing out my investment property for over 5 years and have always had a positive experience.I have always found Dean to be Trustworthy.Providing great customer service.

Just sold our home and we could not be happier with the service we received from Dean and his team. Dean was Professional, friendly and always pushed the limits above our expectations. Great work team keep it up.

Had a great experience selling our home through Quest. Top notch reality, Deans a pro didn’t put a foot wrong & brought us above our target price. Highly recommend to anyone selling. Super happy thanks so much Dean you’re the man

Been dealing with Dean & Quest for a while now. Always have gone above and beyond with our property management. Also honest & trustworthy and know their advice is based on fact, and NOT what you want to hear. When it came to selling, did a fantastic job and got us a fantastic price! It is a great breath of fresh air to have an agency like this. It would be great if there were more like Quest!