Aquatots Swim School, Googong
40 Reviews
- Tuesday9 AM–7:30 PM
- Wednesday6:30 AM–7:30 PM
- Thursday6:30 AM–7:30 PM
- Friday6:30 AM–7:30 PM
- Saturday6:30 AM–4 PM
- Sunday7:30 AM–4 PM
- MondayClosed
About the Business
Home – Aquatots |
Contacts
Website
Call Us
+61261620507
27 Beltana Ave, Googong NSW 2620
Hours
- Tuesday9 AM–7:30 PM
- Wednesday6:30 AM–7:30 PM
- Thursday6:30 AM–7:30 PM
- Friday6:30 AM–7:30 PM
- Saturday6:30 AM–4 PM
- Sunday7:30 AM–4 PM
- MondayClosed
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Sarah
11.10.2023
Aquatots Swim School, Googong
Terrible customer service and communication. They do not respond to emails or answer the phone. They continue to bill me for lessons despite 2 emails asking to cease lessons prior to the billing date according to their terms and conditions.The lessons are great but administration is shocking.
sudheer .s
06.10.2023
Aquatots Swim School, Googong
Pool times for public are displayed on the reception. When visited on time, unfriendly customer care person says reports that new times are on the website. This one is incorrect. Disappointing
Sally Njenga
15.09.2023
Aquatots Swim School, Googong
The team at Aquatots Googong are great with my son. They always welcome him with a smile and add a touch of fun to the lessons. I like the small class sizes and appreciate safety week at the end of every term.The pool is always warm and I love that you can go for an extra dip between classes at no additional cost.
Jodie Kouvaras
14.09.2023
Aquatots Swim School, Googong
Highly recommend this swim school. My very reluctant son has shown massive improvement in just a few months and he loves his classes. The staff and instructors are mostly young but they are well trained, friendly and enthusiastic and they get results. Thanks so much to Aquatots.
Sian Rinaldi
21.08.2023
Aquatots Swim School, Googong
My son and I love doing swimming lessons at Aquatots, the whole centre is well laid out. The whole family enjoys spending time in the centre and we can swim for free because of the lessons! Fantastic! I wholeheartedly recommend.
Sam John
19.08.2023
Aquatots Swim School, Googong
Would never recommend Aquatots Googong to anyone I know. Completely useless at communication and customer service and the owner is extremely rude and hard to deal with.I also think it’s fraudulent that you take the $100 to go on a wait list and if they can’t find you a spot in a class they don’t refund your money? How is this okay??? We have sent multiple emails, called and even went in and they have still refused to refund our money to go on a wait list? Just a warning to everyone else.Found an amazing swim school in Fyshwick that I can’t speak highly enough of and have recommended many friends there.
K
25.07.2023
Aquatots Swim School, Googong
We have tried numerous times to get onto this mob to book our child into swimming lessons. Messages have been left on the phone and through messenger and no one has called or written back. Wish I could give a positive review on classes but that's impossible when I can't even get any comminication going.
Ashley Cooper
24.07.2023
Aquatots Swim School, Googong
We have been very unhappy with the level of communication. Nobody ever answers the phone or phones us back, no matter what time of the day we try to call. Pretty much have to drive down there for any communication. The app is also difficult to use (trying to book a make up class and was told to use the app but there is no link in there).We do enjoy the classes and our daughters teacher is wonderful but the business side of things could do with a lot of improvement.
Adam Kiely
23.07.2023
Aquatots Swim School, Googong
Poor management and communication. No one ever answers the phone. Staff are also slow to respond to emails. Unable to access the online portal to reschedule lessons.The open hours are inconsistent through the week. The public hours that are listed on the website are never what there suppose to be, nor are they updated and realised prior to the school holiday periods.On a positive, my kids do enjoy their lessons and the training staff are also friendly. Just the management, customer service and open hours need a massive improvement.
Megan
19.07.2023
Aquatots Swim School, Googong
I cannot even begin to say how much we love Aquatots at Googong.I have been to a couple of swim schools around Canberra and this is the first one where my child, even when a toddler, has been treated with respect and taken care of so much by the instructor! This has meant they have progressed so much already. They are just amazing!!!
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27 Beltana Ave, Googong NSW 2620
Aquatots Swim School, Googong