Molonglo Valley Medical Centre

Very rude customer service both receptionist and doctor hung up at my call before I finished my conversation. I feel like they are just for charging money. They charged me higher amount for advising nothing. Not seeing them again. Thank you

This is the best practice I've dealt with in Canberra. Dr Yasameen is wonderful and knowledgeable, and the reception staff are super helpful. I have called them numerous times for different reasons and they actually action what you've asked for immediately rather than say we'll look into it

Good spacious place, car parking available all the time, Saturdays and Sundays Doctors are available.Can check Doctor's availability on line and over the phone.For kids bulk billing available only on weeks days, and from 9 to 5.Medical Centre can improve by bringing more Doctors and more services into this facility. And also can do bulk billing to adults as well. Currently they are charging adults $90/- per consultant.

Dr Elliott is by far the BEST doctor I have ever met. She digs deep and is not only super smart but she is also extremely compassionate. We owe the well-being of our son who had been chronically sick for 4 years to her thoroughness and her determination to get to the root cause. She found something that had been missed by a multitude of specialist. She thinks outside the square and keeps thinking even when you're not sitting with her in her rooms. She also knows which specialists (within the same field) are right for your particular case and pushes them hard to see you quickly when necessary. I HIGHLY recommend her.

Dr Yasameen Alshawi is the best doctor I have seen in years. She is very professional and caring and treat her patients with so much respect.My whole family sees her and I can’t recommend her enough.The admin staff is very cooperative and friendly. We are blessed to have such good service in our suburb.

Dr Karan Elliott is incredible and is an exceptionally gifted doctor. Not only has she taken great care of my health, but she is also lovely to speak to and is genuinely invested in my well-being. She’s enthusiastic, friendly, and responsive at each appointment. It’s rare to find a doctor that combines such personal touches and care for a patient, along with being advanced in current medical practices. I am so lucky to be her patient.I’m extremely grateful to Dr Elliott for her most personable, empathetic, and people-based approach. She is easy to talk to, while being professional and progressive in her current knowledge of the medical domain. Dr Elliott is informative, sensitive, kind, caring and compassionate. She never rushes me. She has gone above and beyond to be sure that my complete health and wellness have been made priority. My parents and teenage daughter are also patients of Dr Elliott.I simply adore Dr Elliott and she has helped me through some challenging and tricky days. I cannot speak more highly of her. I would highly recommend becoming her patient!

My family first visit here today. Doctor was great and friendly and no rush during examination at all. It was a great experience. However, a receptionist who was on her own cultural customs needs to learn how to deal with a customer who visited there for seeing doctors and paid the bill which includes their wages. Not expected cheerful and sunshine manners to customers, at least being friendly and supportive manner toward a customer who visited there with some medical conditions.

I found the receptionist unfriendly. I came to the clinic suspecting tonsillitis and was told that I must have a virus and should take two showers a day, drink hot drinks, take panadol and rest. A week later I had very swollen and pus covered tonsils. I was prescribed an antibiotic however the infection just kept getting worse. I ended up having to go to a different doctor for a second opinion and get different antibiotics. The new antibiotics started working within 24-48 hours. I don't feel the examination was very thorough and I was not given information about what to look out for in case things got worse .

Had midwife appointment with Heather. Very happy with consultation, Heather was very professional, knowledgeable and helpful. Highly recommended.

The front staff is so very friendly and professional. I like the hot doc app. It's easy to use too. Love my Doctor also!! Highly recommend this medical centre to everyone!!***Dec. 2022**** having to change doctors office!! Close early not notifying you!!