DHL Express Service Point Locker

Reception staff were super helpful came a week earlier to get in info and processing times procedures etc and when I came they remembered me and found the staff very easy going and a pleasure to deal with.Sent my goods and they arrived a few days earlier than the ETA.Thank you for help

Excellent service. Prompt, friendly and professional. I felt that the staff really cared and understood my needs as we were moving abroad and had to deal with many complexities. Our shipment arrived after 3 days and all went extremely smooth.

When Australia Post again FAILED us.DHL Rescued us again for the third time documents hand delivered in the USA within 5 days. Also delivered documents from the USA in 5 days that USPS would not handle because Australia Post would not accept delivery from the USA. This has been confirmed by someone in middle management in USPS.THANK YOU DHL

Very pathetic service. My parcel was dispatched 12 days ago yet i am waiting to receive it. Customs has my parcel from last five days and DHL is unable to clear and let me receive it. Wont recommend this service to anyone.

Great service. Locked front door probably due to covid worry. Pleasant young woman serving and a guy looking at computer screen, mouse in hand. She looked for my packages one which had not yet apparently arrived but found the one I most wanted. He missed arrival of another client for which he apologised when the young woman let client in. But DHL remains excellent transport company.

Fast to retrieve my parcel.Super helpful over the phone and prompt despite being a busy time of year the weekend before Christmas.Collected my parcel first thing Saturday morning and avoided waiting another potential 5 days for delivery. Way to go.

NO STARS but won’t let me post without choosing one! Absolutely disgusting service. No phone number left I found an 1800 number, Arranged to pick up drove an hour to find parcel out for delivery, receptionist told me the number I used wasn’t used anymore, no apology nothing,

The package was delivered twice without calling, knocking or even ringing the doorbell. Both times I was at home without any sound when it was delivered. As a result, I can't get my express before the important performance! Worst experience!

The customer care member talks something, another care member says something else. Why can you guys not update everything on web so that everyone can understand?I am really disappointed with how things work at DHL and moreover, the delivery drivers should also be updated to RING THE BELL, rather than just knocking and expecting someone to open!! The delivery driver incident has happened twice in 1 week.And my express delivery which I was supposed to receive or told that I'd receive in 5 days came to me on 15th after 100s of calls. Had I not put forward to pick the parcel up by myself on the 15th day, they would have again delayed it by another 2 days. And when repeatedly told to leave the parcel on the letter box, it was taken back immediately. I was at home but they never rang the bell but left immediately after probably 2 knocks?I am not happy with the service provided!!

Essential Documents sent to Tanzania.But most importantly presents for my v4 grandchildren.Extremely happy with the service and helpfulness.