Casey ARC

Jovana the personal trainer at the gym at Casey arc has met my wife on the 20/4/23Jovana has gone out of her way to give helpful advice regarding nutrition and exerciseAnd has thereafter regularly made it a point to check how she was fairingI would like to give her an extra pay on the back

This place is a hit and miss! With respect I come here to unwind and relax from the weekly stresses and I always find I get approached by dudes in the spa and sauna (still worth it) and often the staff are in a mood, like the time I had my phone stolen and they refused to hand over CCTV footage to police, so I’m paying off two iPhones to this day. I’d recommend leaving all valuables well away from here.

One of the best swimming centres and fitness facilities in the area. They have everything you can ask for - great gym, sauna, swimming lessons, group activities, showers, plenty of onsite parking. The staff are the best, very helpful and professional. So glad this facility is part of the community in this part of the city.

No one showers before jumping in the pool. Some enter the pool with their outside clothes. I understand some people for various reasons choose to cover themselves and it is totally fine . They should bring a new set of clothes to change before entering the pool.

Always been an excellent place to come and swim, sauna, spa and gym.

The best place to learn and practise swimming. You will have the nation's best swimming teachers here to teach you learn swimming. I thoroughly enjoy my time at Casey ARC. I highly recommend people to have a go if you want to learn swimming.

Terrible experience.The classes are always full and have been on waiting lists for months to get classes we want.Facilities are always unclean and staff are never friendly or willing to help.Everyone is always passing your questions onto someone until you give up.Not to mention how difficult it is to cancel membership.It took us more than 3 weeks to cancel our memberships and during that time we were still getting charged.

Very poorly managed facility. Looks very grand from outside because of the facade. Honestly, I have seen people gate crash while we swipe to get in. Many of the lockers are way too small to hold your gym or swim equipment and many don't work either. The gym equipment is dusty, rusty and some equipment, especially the rowers and assisted bench press are not serviced. Many members don't carry a towel or clean the equipment after use and this is not enforced. I have provided feedback on my experience to the YMCA as they have asked me via an email and I haven't heard from them yet. Having had memberships in Aqualink Box Hill & Nunawading, may be, the standard of service and facilities I had used/or was provided at these centres, was way too excellent, including the staff members. Hope the standards at this centre improves.

I had an amazing experience with Debbie at the swimming facility who helped us sign up for my son's lessons. She was incredibly helpful and friendly, making the process enjoyable. She creates a positive environment, and I highly recommend her for her exceptional customer service and dedication. Thanks Debbie for making our experience great.