MAC Shop RW4, Centro on, 46 James St, Fortitude Valley QLD 4006

MAC

40 Reviews

Cosmetics store

Tuesday9:30 AM–5:30 PM
Wednesday9:30 AM–5:30 PM
Thursday9:30 AM–6 PM
Friday9:30 AM–6 PM
Saturday9 AM–5:30 PM
Sunday10 AM–4 PM
Monday9:30 AM–5:30 PM

About the Business

MAC Cosmetics | Beauty and Makeup Products - Official Site | Offering more than 100 shades of professional quality cosmetics for All Ages, All Races, and All Genders. Enjoy free shipping and returns on all orders.

Contacts

Website

https://www.maccosmetics.com.au/

Call Us

+61738522444

Get Directions

Shop RW4, Centro on, 46 James St, Fortitude Valley QLD 4006

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Hours

Tuesday9:30 AM–5:30 PM
Wednesday9:30 AM–5:30 PM
Thursday9:30 AM–6 PM
Friday9:30 AM–6 PM
Saturday9 AM–5:30 PM
Sunday10 AM–4 PM
Monday9:30 AM–5:30 PM

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Features

Wheelchair-accessible entrance
Credit cards
Debit cards
Mobile payments

Recommended Reviews

MAC

I was so happy for helping me to choose the right makeup products for my skin tone. Thank you so much I will be coming back soon. The girl who helped me was good.

MAC

Why are the staff so snobby? Two staff, I'm the only one in the store and I had to ask for help. They were unfriendly and not really helpful. I also find it hard to believe neither of them had heard of Nars foundations.

MAC

Super friendly and helpful staff. Huge range of make-up and skincare products. Staff are always on hand to offer advise and tips/tricks of the trade. Make up lessons and courses are available and reasonably priced, with costs usually redeemable on product. (Bookings are usually required in advance for these services).

MAC

I need a colour match cause my old foundation didn't match me anymore and I had the best experience I could in this store! A lovely girl helped me coloyrmatch a new foundation and explained why my old one may not match my skin, she gave me a couple of new options and even signed me up to there store where on your birthday you get a makeover! Excellent service and lovely staff, the store was beautiful and very cool in this summer heat. I will be coming here more often.

MAC

The staffs are really helpful and give good makeup advice to choose the best shades and color in different products

MAC

I was disappointed to witness a staff member be rude to an obviously unhappy customer when I visited the shop for the first time on Saturday afternoon. The poor customer was left with no hope of a resolution as the auburn-haired staff member cut her down in conversation and blatantly told the woman that the conclusion of their conversation was at an end and it was just too bad. As a lover of great service I found this experience extremely disgusting and hope this employee is just the one bad apple in the barrel.

MAC

Just wanted to say a massive thank you to Lori for doing amazing formal makeup 22/09. So so talented! Thank you!

MAC

Great customer service and great advice. Really nice staff. Thank you for your help mjx

MAC

Was in store this morning - went to purchase BB creme that was color tested but didn't have my credit card with me so sent other half to pay with his card. He initially charged $49 then queried it, they then charged $44 - he came out & questioned me. I was quoted $42; he went in again to query - they in fact admitted they stuffed up twice and it was in fact $42 for the product - BUT they initially refused to give a refund - they eventually did but appeared to be unhappy about doing so.Shocking customer service (& very poor staff training) - would suggest management check consumer rights with ACCC about over-charging and refunding.

MAC

So, so helpful, polite and kind. I phoned to reserve a product and they kept it for me. Thanks!

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