Bloom on Hope Island Pty Ltd

Ordered flowers over the phone on a Saturday morning at short notice and the girls were super kind, helpful and prompt in getting something truly stunning out to the recipient that same day. I was over the moon at their customer service in letting me know that the recipient wasn't home and that it had been left in a safe place, which was perfect. Their assistance throughout the whole process was outstanding and the respect for the recipient (as the flowers being for a sad occasion) was very much appreciated. Will definitely be using your fabulous services again in future :)Thanks so much ladies

Five Stars for exceptional customer service. Maz was wonderful in helping with what I needed at short notice. Sam provided delivery conformation from her driver when I requested it. Thank you.

Friend sent me flowers for my birthday, I sent her a photograph of what I received- she could not believe what was sent for the cost!!! $100 and then on top of that $33 delivery and I live not more than 5 mins up the road. I have had the flowers for 3 days and as you can see not in very good condition already. The bunch consisted of 2 gerbera, a few lilies some of which will never open - buds are going brown and then fill in stuff!!! Seriously, not good enough. For some reason the photos will not upload. I do have photos.Thank you for replying Jamie - when you called me to say the flowers had been delivered I went straight home and took them inside. It wasn’t a particularly hot day anyway. Also, I do know how to look after fresh flowers. They did look reasonably attractive all wrapped up but unfortunately, as is often the case once unwrapped it’s obvious that a lot of filler was the main part of the bouquet - eucalyptus leaves plus other leaves plus a couple of different cheap white filler flowers. You are correct in saying that the lilies in the bunch would open and smell nice unfortunately, some of the buds didn’t open just went a brownie colour and a couple of the ones that have opened are turning brown as well I trim them off. Also. One of the 2 gerbera that were part of the bouquet started to fall apart the next day. I have salvaged what was still ok but I think for a $110 the flowers should still be in excellent condition 3 - 4 days later. Also, $23 for delivery!! I’ve never heard of a delivery fee no matter what day it is, it’s usually built into the cost of the flowers. I have seen my friends statement and the total cost was $133 I am more disappointed for my friend who sent them to me. I have photos but for some reason they didn’t upload. I think a simple sorry would have been enough on this occasion.I walk past your shop most days and think it’s very attractive unfortunately on this occasion I’m disappointed.

Ordered via e-mail and really easy communication. Everything was straight forward and my brother and his wife were really happy with the beautiful flowers that were delivered on time. Many thanks to Ree at Bloom On Hope Island!

After very kindly accepting my late order for flowers to be delivered this afternoon, Ree was so understanding and helpful when I sent her delivery driver to the wrong address. The flowers were beautiful and the service was outstanding. Thanks, Ree!

Thanks Sam! Easy to order, prompt service and the flowers were exactly what I wanted to send (even if I didn't articulate them well) - highly recommend.

Outstanding!! Amazing range of flowers, Great customer service, very patient and attentive to the requests made through the phone. Also very affordable prices :) thank you