Prompt Tree Services Pty Ltd

Not happy with the carelessness of this business in not covering the back of their load between destinations. Was in traffic today behind one of their trucks and got hit by bark or woodchips flying off the back. Lucky no damage to my windscreen and bonnet but this is an accident waiting to happen. I hope they are not this careless with their work.Rang their Manager, Nathan when I got home. Apparently it's OK because they have a roof covering, but what about the metre or so of the open air section, where the rubbish flies out of the back. Surely installing a net (or similar) that can be tied down would be a reasonable safety option.I hope Prompt Tree Services does something about this in the interests of road safety and community responsibility.

The team from PTS undertook clearing my overgrown backyard with Bougainvillea and Monsteras. Delaney spoke with me before, during and after completion of work. I can only say I’m very happy with the work undertaken at a very reasonable rate and the tidiness of my property as they left. Will continue to use their services and am happy to recommend.

Very professional would recommend the best tree company around

Unprofessional.Unsafe.Obviously undertrained.Extremely rude.Inconsiderate.Abuse.This is my personal experience with them.

Make sure not have a disagreement with this company. Very aggressive and unyielding when disputing what needed to be done, They need to get some customer service training. I was blown away by their attitude.

They do not deliver on what they promise. Stay away. They promise a limb of a tree when they are quoting and then take a twig. Hard to negotiate when some poor guy is hanging from the tree.

I would give them zero stars if I could. This business is highly unprofessional. They attended my property today - which is a unit in a small complex. They had been engaged to do some work on common property however they illegally entered my property and damaged my garden. They also breached my privacy as they were inside a high walled courtyard which enables me usually to leave my window coverings open. They arrived as I was dressing early this morning - quite a shock! They were cavalier and rude and refused to leave my premises when asked to do so. The pruning work they did outside my property is poorly done and unsightly. I would describe it as hacked. I would not recommend these people to anyone. The damage they have done will take some time to repair.

Absolutely brilliant service! Very happy to recommend Jeff and his team, who ran into locally in Bondi doing another job. After dealing with some rather dodgy ‘googled’ tree loppers, I felt very lucky that I ce across these guys and asked for their business card.Top job done by total professionals. The English guy who ran my job was superb, friendly, and very efficient. It’s not often I bother to write a review, as most Australian companies I deal with make me feel like they are doing me a favour doing a job with their services. Not the case with Prompt Tree Services. Good service, no attitude and totally professional. Thank you !

We were very satisfied with Prompt Tree Services. They came when they said they would, did an excellent job and consulted us to make sure we were happy before leaving.

Use these cowboys once and you will not use them again. So do yourself a favour and don't use them at all. My experience tallies with the experience of the many one star reviewers here. But worse probably. Ripped off, didn't even bother to do the job as quoted, then screamed abuse when questioned about their lousy work. Avoid like the plague.