Scubapix

I have been a ScubaPix customer four years now and can say that during that time I've never had an issue. It's reassuring to know that there is a local Australian dealership for my Nauticam housings. The ScubapPix team is easily reached by email or by phone successfully, and my transactions are always handled professionally. Great customer service and always happy to chat about a destination.

Great product that has never let me down and perfect after sales service from Peter... thank you

Peter has been incredible. He helped me resolve a long standing issue with a supplier who failed to deliver, then walked me through the order and supplied it as promised. Highly recommended. Thank you peter!!

Good old fashioned customer service with a smile and a joke. Peter went above and beyound what can be reasonably expected too fix a problem with my camera and provide advice on my housing setup and photography techniques. Peter is very knowledgeable and experienced in all aspects of under water photography.A very pleasant and enlightening experience.

A great high-end dive camera shop. Went here for a red filter for my buddy's Nauticam camera housing. The owner was amazing, very knowledgeable and had lots of insight and camera tips.We also ended up with a very high end dive light that was able to connect to the camera housing. This will be a part of my buddy's dive kit for years to come.

I have been a loyal customer with Peter at Scubapix for many years now. I use Nauticam products exclusively for all my Canon cameras. Peter’s service and assistance whenever I’ve required it has always been first class. He has always supported the products he sells, and is a very experienced provider. He goes the extra mile when you least expect it and has managed to ship equipment to me at sometimes incredibly short notice, and made it happen, where others have let me down. If he’s busy when I call he always gets back to me. A true professional in his industry, and a pleasure to do business with.

Very disappointed and disillusioned. Bought 2 Keldan underwater lights from Peter ( shop local I thought) One after only 5 dives had a water leakage. Took back to Peter and BS started. Rang him twice over. a six week period first time 'he hadn't heard back, 2 nd time Keldan said it was un fixable but he could do me a deal, pay him an extra $1600 and he could give me a new one at a reduced cost and BTW you wont be able to contact Keldan cause they are in Switzerland So if you dont deal with me there us no solution .I contacted Keldan... he hadnt sent light back, they knew nothing of my issue. After much emailing Keldan I now have my light back.SADLY i will never deal with Peter again and I cannot recommend anyone else does. Simply Not good enough!!

Over the last 10 years I have had many interactions with Peter, remotely or face to face and he has always managed to help me out, even on short notice. Including today when I had troubles with my vacuum system. He is diligent, very knowledgeable and very resourceful. Housings are expensive and have so many different bits. It’s important to have a place like Scubapix that know what they are doing and that you can trust. Thank you Peter for once again helping me!

It’s a 1 man business, and he has no care but your money. Extremely rude, very unprofessional, he talked to us as if we didn’t deserve his products. Every phone call is the same, ‘GIVE ME YOUR CREDIT CARD’.I visited his shop in Cairns several weeks ago (if you can call it a shop) in a cheap backpacker, he was way more interested in girls a quarter of his age than any kind of customer service. The place was a bomb site.I would almost say the experience felt like being bullied, my wife was appalled. I imagine if your famous or youve given him money before you may be ok (see other reviews!).Find an alternative, Nauticam you should be ashamed.