Shell Coles Express Drummoyne South

Toilets are absolutely disgustingly putrid and when it was mentioned to the staff member that they needed a clean, she just shrugged her shoulders disdainfully

Young lady who works there is great. In the mornings Problems with the coffee machine are constant, they sell old pastries from the day before , no hot food till after 7am..

It's a pretty standard coles express.

We are member of Shell for 20 years and used to take our coffee every day from Coles Express for years.Few days ago my husband and I went to this Coles Express in Drummoyne. A man with grey hair his name is Peter and he is a store manager, were there to serve customers. He just ran to the coffee machine as soon as he saw my husband and put a OUT OF ORDER sign on it however the coffee machine was working properly and we saw that he was serving other customers just in front of us. My husband took 2 coffees from the machine while the man was shouting that he does not want to serve my husband. It was happened before and the man used to tell my husband that he does not want to serve us earlier with no proper reason and we already reported his discriminate behavior to Coles Express customer service and they said they will act on it.As soon as my husband started to record a video of the Peter's discriminate behavior with his mobile, the man ran to the coffee machine and removed the OUT OF ORDER sign and hide it.It is a discrimination which we immediately reported to Coles Express customer service by phone again. We even told Coles Express customer service about his exact name and customer service told us they will follow up with regional manager. However, one of those staff told us that Peter, is himself a manager of numbers of Coles Express shops in Drummoyne area and that is why even customer service did not do anything.We got so upset and disappointed and decided to cancel our membership after 20years.

Cheapest gas prices in the vicinity, always use Fuelcheck to shop around

Jay couldn't be bothered taking his airpods out to say anything to me at all. I greeted him and he just nodded at me. He said nothing to me for the duration of our transaction.

I’ve been a customer of this servo for decades as I’ve lived around the corner for almost 40 years. Staff are always friendly & best if all, they remember me. Peter the manager is a great bloke & always jumps on board to serve when it gets busy. He’s never too busy to say hi & is the epitome of good customer service & leads buy example.

Leo was a lovely cashierThank you

During the flood and downpour times of March 2022, I really did not want to wait literally 40-50 secs (being only car/customer that rocked up at the time) for the pump to start lol. But then I ran in, young lady was nice and said what about a coffee"