Arlberg

Reasonable place - witnessed disgusting treatment of staff member this evening. With cognizance of the new world after covid with staff shortages etc but totally unacceptable. Would advise staying away purely on the disrespect shown to a competent staff member.

Being renovated. Plans look great

It was good place , however in rooms there were no microwave , linens were very old n pale and in the bathroom there were no hair dryer and no shampoo ...outside it was really happening and enjoyable . Staff was coperative n friendly. Breakfast was good and free.Just because of rooms condition i m giving 3 stars..

THE WORST CUSTOMER SERVICE IVE EVER EXPERIENCED!!! Food overpriced and staff abusive! We got yelled at because we took too long to eat our chips and wanted to kick us out as soon as possible! Bloody rude! Don’t go here!!!!

Despite the blizzard the family loved the hotel and the helpful staff. The room was clean and fresh. The ski hire downstairs was the bomb as we needed to adjust some sizes. Best mountain stay in 15years,, !! thank you for a wonderful stay 1

Tried to go in for lunch - menu isn’t like it used to be and you guys should get someone personable at the door - we left because we weren’t allowed to sit where we wanted. They were more than half empty - but 4 aren’t allowed to sit at a table for 6. Good thing we left - Friends waited 40 minutes for a coffee…

My family of 4 (with 2 small children) stayed at Arlberg at the beginning of August 2022. We had an excellent time. You can't find a better location in terms of ski-in ski-out hotel & restaurant. The bus stop (for free shuttle buses) is located right in front of the hotel. The ski lift (chairlift) landing station is also on the hill near the hotel. We literally skied down from the hotel to one of the chairlift stations, took the lift uphill and skied down again (and again). The run in front of the hotel is a green run, so it was quite busy on the weekend. Hotel front desk / reception staff was friendly and helpful. The hotel has all you need: rooms, drying rooms, a restaurant, a bar and a ski rental shop. It was also nice that the restaurant gave priority to the hotel guests when it comes to booking seats at the restaurant, it came in handy when the place was busy during the weekend.

Pretty sure I just ate a microwaved schnitzel…. Was dry on the inside with a wet crumb- for $29.Staff are nice, and had a pleasant experience. Would come here for a beer. Would avoid for food.

Room was of reasonable size for 2A 2C. No complaints about the service. Friendly staff at the rental shop. Food was reasonable. Overall a good stay!

We felt welcome from the minute we arrived! Mt Buller had clearly had a rough 2020, but they weren't deterred when the season opened for 2021. The Arlberg is in a great location, is warm and welcoming, the staff a friendly and professional but more importantly they clearly enjoy their jobs, many returning for more than one season. The restaurant has wholesome, well cooked meals, just what you need after a day skiing and they're taking their Covid rules seriously, which is tough on any business these days with so many people coming an going. The rooms are clean, well appointed and spacious enough and the bathrooms are big enough to store your wet gear. This is our new go-to for a ski, we'd definitely stay again. Happy skiing 2021!