Jardan Brisbane Store

Great people and amazing, high quality sofas!

Love Jardan. Sustainable practices and incredible furniture. This is their 3rd store I have been in and loved it. Staff are lovely!

Excellent service from William!I stumbled on this store in Brisbane and was relieved to discover the furniture is Australian made. William was very knowledgeable and generous with his time and I look forward to working with them when I build in a few years time. Nice to see Australian made doing so well! XMike

The experience I have had with Jardan has been nothing short of terrible.Long lead times that blow out of date by five months, while they hold your large deposit.

Disappointing experience. Paid high price because we wanted a sustainable, Australian made and owned product, unfortunately we have been disappointed that Jardan have not been able to close the deal in a way that leaves us feeling satisfied. The delivery company used by Jardan were incredibly incompetent and have ended up potentially costing us way more than was originally agreed upon. Leaving us feeling stressed and completely unsatisfied with our Jardan experience. To the point where looking at the item we purchased will not bring a joyful feeling (as a high priced designer item should) but a very negative feeling.

Upon visiting the store, we purchased a stool and after a very long wait, it arrived without the protective coating I had indicated was important to me as well as other defects. Initially they were responsive and said they wanted to make sure we were satisfied with the product. So after months of waiting and several follow ups, they sent a replacement, but the new one was not even close to the sample swatch and the surface has black marks which looked like someone had put out a cigarette on it. As soon as the delivery person opened it, I noted the significant difference in colour as well as the defects. He rang Jardan and they told him to leave the new stool for us to use while they worked out a replacement or refund. Now nearly a month later I have been told by Emma that the senior manager has now assessed this case and reiterates that there is no fault with the product we have received and the colour is as expected. We could not disagree more. It is dramatically blue and green and doesn’t even look like the swatch at all. There isn’t a single part of the table that resembles the swatch. Like other reviewers, we were trying to support an Australian brand, but their staff treats you as though you are some low class dirt bag when you have spent $1700 on one stool. We have requested they pick up the stool and issue a refund, but they are refusing. We are more than happy to pay top dollar for quality, but sadly that is not what we received.

Beautiful Australian made furniture, homewares & lighting. Staff are very knowledgeable and helpful with design advice.

Jardan Brisbane is a beautiful store showcasing the thoughtful and sustainable design from the brand. Always love popping in and chatting with the staff who are super friendly and welcoming.

We had the best experience at Jardan Brisbane store. The staff are exceptionally knowledgeable and best of all happy to help in anyway! Thanks.

Jardan is such a soothing environment to wander through and browse all their high quality wares. I bought the Nelly lamp and it just fits perfectly! Can’t recommend their staff, products and services enough.