Mytopia

I bought an electric car for my son for his birthday which was on the 10th of January 2020 I did everything according to the manual the car didn’t turn on, up till now my son is not using it and it’s useless in my house. I sent several emails to their support team nobody responded to any of my emails.Please be careful when you order from this store.I will never recommend anyone.

Bought a 12w kids ride on car from them, never worked very well... Not much longer after my purchase , power went down the hill.Contacted them, explained and been answered that I should have get another battery like it was normal that their one would have last a very little time (basically they did not care at all about my complain).Got another battery (obviouisly not from them) car had a little bit of a new life, within 2 weeks one of the 2 wheels completely stopped working and with a single wheel spinning the car is pretty much useless.Thank you very much Mytopia for the shallow quality and the poorest service ever.

Don't waste your time with this company. They give you the run around and make you wait extensively for replacements and refunds. So frustrating. On my 4th electric scooter with these guys with my last one faulty straight out of the box for the second time.

I'd give less, if I could. I ordered a walker, and it hadn't arrived, so I contacted them. They said it was a pre-order, which it wasn't. Said it was available, and shipped within 24hrs. It finally arrived, and I found it too hard for me to fold, and unfold. They said I couldn't return it, because the box had been Compromised". Awful customer service.They said I"

I bought scooter from them in Dec 2018. Used it less than 5 times each month. In July 2019 it stopped working. They offered to upgrade to the new scooter which I did (not like I have a choice because they wouldn't refund). And again I only used it a few times and it stopped working. NOW they said the warranty of this new upgraded scooter doesn't start in July 2019 (when I got it) but instead started in Dec 2018 when I bought the previous one. HOW RIDICULOUS IS IT?Yet they again offered me to spend more money on upgrading another one which has no warranty since warranty starts from dec 2018 ~ ends in dec 2019 ...???? And now it is Feb 2020. Does it make any sense? Is it how they run their business ?I wish I read their reviews before I bought it. People complain about their service everywhere.

Unethical and threatening me because i wanted a refund. Said they won't refund unless I remove all negative reviews. Said they would throw in a nice gift" too. Called me a liar. Once I put the complaint through Ebay

I ordered an item and it has still not been shipped nearly two weeks later, meaning I now wont have it for Christmas. When I asked for a refund on my $167 shipping all they could offer me was $50.When trying to contact their customer service team about my item, it took over 4 days for someone to get in contact with me after countless emails and phonecalls.I have never received such terrible customer service and will NEVER use MyTopia again or recommend it to others!!!

Purchase a BBQ via their eBay store. Communication, tracking information and delivery company attrocious.Charged $544 delivery for BBQ. Other suppliers, similar BBQ size and weight only charge $100 - $200 max, so for $544 I expect exceptional service. Nope.Communication via email via eBay was hopeless. Replies were nonsense. eBay tracking said delivery one date, their emails a week or so later and item description said freight company would call before delivery... They didn't, and instead just left the $1600 BBQ unattended at the front of my yard. I came home from work and was shocked to see it there.It was in solid cardboard.Item is as described.Communication just really poor. Shame, because item is value for money and prompt well packaged delivery.

Do not buy from this company!!! After sale service does not exist in this company, bought item became faulty after just few months as it is still under 12 mths warranty. Was asked by Mary to send pic or video of issue and finally told nothing covered by them. Pray if you buy and at your own risk!!!!

Ebike arrived within 2 days! Super fast shipping and product as advertised. Very happy with it so far.