Bill Buckle Auto Group

I recently bought a car from Bill Buckle and I recived the best customer service experience from salesman John Fulton. This is the second car we have purchased from John, and cannot find fault. I highly recommend Bill Buckle Toyota and John to anyone looking to find their next car.

My wife has recently purchased Toyota Corolla Hybrid from Bill Buckle Brookvale. She is very happy with the service received from John Fulton who is very a professional and nice person. John completed our paperwork and explained car features to her. He also kept us informed of the progress of the car delivery. Excellent service John! Wish you all the best!

Great service from Taylor - love our Subaru Levorg. Bought our previous Subaru Liberty 16 years ago and it was such a good car so traded it in with Bill Buckle. Thank you for all your help and we would recommend you to any of our friends and family.

When we decided on what car we were looking for David Mace at Bill Buckle Brookvale responded quickly, finding the type and colour we wanted as well as organising accessories to be installed before our pick up. What made the whole process so wonderful was when David organised for our new car to be delivered, free of charge, across the other side of Sydney. I would highly recommend David’s good, quick and reliable response to anyone with a specific car in mind.Samantha DaleyCEOSPOT4you &SPOT4kids

When we were looking for a car, William Wu at Bill Buckle Brookvale provided an excellent service advising us on the right car for our needs as well as setting up some extras at a fabulous price. He was very professional and did an incredible job sorting out everything quickly with our busy schedule. I would highly recommend him.

Howard Qian & John Fulton were a pleasure to deal with in the purchase of my daughters Corolla. Their knowledge & advice convinced us to go Hybrid & we haven't looked back. What a great car with 10 year warranty on the battery awesome.

This is a feedback as a former employee. I came to Australia with a working holiday visa and this company gave me a job as a yardie for six months. Unfortunately I was not allowed to work longer. My superiors and colleagues were very nice to me and the payment came all the time on time. I can recommend this company to work with!

I purchased a brand new Hilux through bill buckle sales. The vehicle was delivered missing a key. After multiple phone calls I made a booking to have the key collected and have it coded to the vehicle.I waited for five hrs and at the end received a key that didn't work!!!!!!I took the key to my usual mechanic who coded it to my new vehicle in less than fifteen minutes!!!!Totally incompetent and a total waste of my time!!!!As a Toyota fleet customer i have made a formal complaint to Toyota.If we had to waste two trips over two days for every vehicle we purchased, we would never purchase another Toyota!!Further to this poor experience with the Bill Buckle group, on a previous occasion my company attempted to purchase a hilux.After paying the deposit i was told that it was a three month wait, after initially they had assured us that they had multiple vehicles in stock.This is truly a company that should receive a minus star rating.

Took a brand new Hilux for complimentary 1000km service.Car was returned with an airbag warning light.After getting hung up on and having the phone ring out multiple times, I finally got a booking to have the issue resolved. I was told the issue was fixed, but as soon as I turned it on, airbag warning light.This happened 3 more times.On the morning of the 4th attempt to fix the issue, a message was left on my phone saying they couldn't do anything about it

My wife and I have purchased 2 cars from Bill Buckle since 2015, one new Toyota and 1 used car. We plan to buy our next new Toyota from them as well. Staff are sincere, caring and professional.