MAC

A girl by the name Sara W did mine and my sisters makeup today . She was the most helpful , professional and talented makeup artist we've had. We got so many compliments on our makeup .Highly recommend her . She actually listens to what you want .

The lady who helped us today was absolutely fantastic!!! Not only was she patient with me choosing the color lipstick I wanted but she also helped me watch my 3 year old while I looked at colors!!!! You don't find customer service like this much she was fab!!!! Hope she gets this message!!!!!! Will be coming back here for sure!!!! xx

Been here a couple of times for purchases and at the same time I’ll bring in my recycled items for a lipstick - each time I come to this particular store to do this, I’ve been treated like it’s an inconvenience, this time the girl wanted to inspect the bag of empties before agreeing to do so and then even mentioned that the “recycling program” will be ending in March of this year.Just not sure why there’s hostility from the workers. Don’t have a recycle program if the staff are rude about it? I obviously spend my money on this makeup!Any other Mac store I’ve done this the staff are extremely pleasant about it, not sure what’s up with the staff here.

Friendly service, lovely ladies

Horrible service! I get a concealer from MAC Myer Parramatta, I continue to use the one I already have just to finish it. Once I opened the new one the shade was totally wrong, I requested NC25 but was given NW25 which is a much darker shade than I am.When I go back to MAC Myer Parramatta to get the right shade because it was their mistake to begin with they hassle me for a proof of purchase which I no longer have. They did not do the exchange and didn't care to help at all, just kept repeating the fact I needed a proof of purchase but the mistake was by the staff and some how it's my problem now.Be careful of what shade they give you because they don't care too much to help you when they have made a mistake.Will never purchase from MAC Myer Parramatta again!!

I had great service at MAC Myer Parramatta, the two girls were so helpful, Thankyou

This is actually inside Myer for anyone looking for it. The staff were really helpful, friendly and happy to either let me browse or provide assistance

I was quite happy with the outcome. Monique did my make up in a very elegant and professional way, exactly how I wanted it to be. Highly recommended.

Staff disinterested. Missed a decent sale.

I went to Parramatta MYER MAC department, Have two purchases from Myer online. Wanted to exchange them to different coulors.Staff including their team leader or their manager have no idea how to process online exchange or refund( very inconvenient). Plus providing false information about the exchange&refnd policy, stating that no second exchange if I change my mind again.I’m wondering where did they get these information from!!??. MAC at MYER Parramatta Westfield has 28 days exchang or refund policy as long as the items in a good conditions and not used.Staff and their team leader Need more training and if some of them new and don’t have enough knowledge they need to confirm before saying it.