Sacred Heart Mission Op Shop - South Melbourne

Possibly the worst shopping experience I’ve had in quite some time. Very rude staff member told me to call back the next day at 10am about an item that was not yet priced for sale in the window however when I call back later the item is sold! An extremely demeaning and annoying experience. Having to beg to buy an item for my daughters bedroom from a charity store seems odd. I believe this place is a plaything for the manager to dress. Just awful and it appears I’m not the first person to be on the wrong end of the unpleasant staff.

Staff are always super friendly and helpful . I never leave empty handed ✔️

Lots of great bargains, and good vibes. Big books selection

I’m an Op Shop aficionado. So are my adult kids. We all enjoy exploring second hand, reused, recycled stores as well as Op Shops. We have underlying values around not buying new if there is something preloved available.I’ve been to Sacred Heart Mission OpShop many times but rarely buy anything.Why?I always say that I’ll eat average food but not tolerate average service. Same with stores, I might find something nice but unpleasant staff turn me away. Staff here are often grumpy which seems to be a theme in other reviews. I consider myself to be very friendly, affable and gracious but the staff were just unpleasant.The store is well laid into sections eg books, men’s clothes, women’s clothes, jewellery, books etc, there isn’t a lot of kitchenware and mainly focussed on fashion. It’s always been that way - alas!The stock is reasonable but some of it is a bit ‘scrappy’ and not worth considering, so choose carefully.Notes: Location is great. Good parking out the front. Disability friendly. Kid friendly. Plastic bags available in store to take away your goodies.

Good shop. A bit messy but you can generally find stuff. Some things are appropriately priced but some things need to be priced as “people’s old unwanted stuff” and not brand new. Especially since they get it all for free

It's a nice little store with loads of fun finds. Expectedly, the prices are great!Some comments have noted that staff are rude. It's partly true, but not to the point where I won't return.

Sad to give a charity one star but the Store Manager here is shockingly rude. I asked about returning an item (have the receipt and the tag is still on it, also within seven days of purchase) and was told no, no exchanges, no nothing. I was confused because I’ve returned things in the past at two other sacred heart stores. So when I questioned why South Melbourne was different I was told to “stop thinking about yourself and start thinking about the charity”. Wow. It was a $30 item and I try not to make a habit of returning things (generally I just redonate them) but I couldn’t believe that an inquiry about exchanging an item resulted in being told to stop thinking about myself. $30 for some people isn’t a small amount of money, especially in an area with lots of government-funded housing. A more considerate response of people’s personal circumstance would have been more professional.

One of my favourite op shops.Lovely area, great array of stuff and attentive staff, However recently prices have been inflated.

This Sacred Heart Mission Op Shop is one of the better op shops with newstock continually coming in. It's quite large and is well laid out and has a good ambiance and feel to it. Being on Clarendon Street, parking can be difficult but it's just a short walk from Park Street Stop 129 on St Kilda Tram Route 12 and Clarendon Street Stop 24 on South Melbourne Beach Tram Route 1.