Farron Research Group Pty Ltd Sydney

I have never had a bad experience with Farron, they have always been very professional and friendly whenever I have ever had any questions. The staff at Farron are always very helpful. I have done many interesting projects with Farron.

I was confirmed 3 times for an online research survey that was due to be held midweek.. On the day the client decided I wasn't eligible because I didn't have head phones! When I explained that I didn't need head phones, because I was told by Farron the day earlier that it wasn't necessary. The client abruptly shut down the video on line session without an apology. I had cleared my diary for the morning session and was told I would be reimbursed $50 as an apology. Haven't received anything to date. Wouldn't bother my time again, the team seem very young and inexperienced.

Since they stopped calling prospective people for market research, and started online forms, the number of actual paid Market Research jobs I have got with them has dropped to 1x per 3x months. I won't do any more online research (aka SPAM) with these people, as it is a waste of my time. I suggest others ignore their SPAM too.

This is probably one of the most unprofessional research companies. Today, I discovered that they blocked my number so I could never reach out to them. It was because of one of the rudest and most unprofessional ladies being pointed out as highly unprofessional. If you raise your voice for their wrongdoing, you're wrong and they're perfect. Because of some undisciplined staff, they're losing a lot of great participants.If you remove all the rude ladies from your business, you're unlikely to meet rude participants. So, remove all the garbage first. You block number, but send me message to contact via email and text. What a shame! Your reply proves that you're a great supporter of all those unprofessional and rude staff working for you and losing the reputation of the company day by day.

Although I am a retired academic, I never qualified past the numerous survey notices Farron Research kept on sending me. It seems a lot of information is gathered on you but not for your benefit. I found it a waste of my time over a number of years. One can only wonder about their samplingand results.

I have worked with Farron Research for a number of years, and they consistently deliver great respondents for my qualitative research projects. The Farron team really do go the extra mile for their clients. An absolute pleasure to deal with in the knowing that great service supports great project delivery

Thanks Farron for your professional customer service, your staff are always friendly and I really enjoy the sessions I have done. You always return phone calls and the research studies I have done over the years have been interesting, I only wish you allowed me to take part in more studies. I also have friends that participate and they also find you a great company, keep up the Australian Spirit and I hope to come and meet the team some day.

Love Farron Research! I have done many studies and research for Farron, and have been paid well for it, WIN WIN. They are always very professional, knowledgeable and very friendly and i love working with them!

My company has been partnered with Farron for 5 years now. They have exceptional customer service, a can do attitude and nothing is ever a problem. Thanks team!!

really great staff, very professional and always willing to help. They are excellent at communicating and the sessions are a lot of fun. I have been a member for 9 years and have done quite a number of sessions. Keep up the great service guys