PACK & SEND Glendenning

I'm very thankful to the guys at Pack & Send, we had 2 heavy machine parts in 2 different states that had a deadline for pickup and they were the only company who were willing to pick up, properly re-pack and transport our items to a depot for shipping.When I got in touch online they called straight away and were able to pick up basically the next day. They were very professional and I really appreciated them updating me the entire way along with photos and letting me know when the parts were being moved.I had a minor issue with tracking online and within half an hour of sending them a message they got in touch with new codes so I was able to track.I think their pricing was very fair, especially for the speed and quality of their services. They did an excellent job packing and our parts arrived in perfect condition. They even rang to ensure they made it here safely and in good nick which was nice. Overall they were just great quality from start to finish with great customer service.I would 100% recommend them to anyone needing their items packed and shipped.

I highly recommend Hisham’s Pack and Send service. He went extra mile and ensured that my urgent document get to its destination on time. He even called to inform that my document had been delivered. Very professional, he’ll look after you and will give you peace of mind

We couldn’t have done it without you – Thank you very much for the Pack & Send family, we appreciate your patience while we launched our brand and small business in AU and your efficiency once we got the orders coming! Very professional and efficient team, and key for any small business scaling.

Sam at pack and send Glendenning is very helpful and professional. He listerns and cares. The communication is great. Our stuff arrived sooner then expected and was very well packaged. I would not hesitate to recommend Sam to anyone who needs interstate delivery, especailly for fragile items.

You have the best employee in Hisham Alhilali. Right from the phone call he was so helpful. My items were awkward to send but packaged them perfectly. He came to my house to pick up. It was a hard place to deliver in rural WA. I even gave the wrong street number. I realised and rang Hisham and got in touch with the courier and fixed straight away. Nothing is to hard for him even when my brother wanted to add my Christmas present..such a pleasant experience. I recieved them today..in perfect condition.Love pack & send..I would definitely tell my friends to use you. If you have more employees like Hisham you will have no problem. Kind regards Suzette

Hisham was very friendly and helpful and went out of his way to make sure I wasn’t scammed by the seller of my items and sent photos at all stages and called to inform me, 10/10 would recommend and will definitely use pack and send in the future

Hisham Al-Hilali at the Glendenning Pack & Send is a great guy and went out of his way to help.A parcel was incorrectly delivered. This was the third party freight carriers mistake.Hisham Al-Hilali provided great customer service to me and he went out of his way to ensure the lost parcel was returned to the customer.I contacted Pack & Send Head Office customer support 4 times in 2 days, and they were useless in helping, and could not even find the parcel or provide me updates.Lucky Hisham Al-Hilali was there to help and solve the issue, Hisham Al-Hilal should run the entire Pack & Send Head Office, because of his great customer service and support.

Hisham at Pack and Send Glendenning was incredibly helpful! He packaged our vehicle part and arranged shipping via sea freight. He was quick to answer questions and track it for us. Our fragile part arrived in perfect condition - we are really grateful to Hisham for his expertise and his help in getting this sorted for us - highly recommend!!

Helpful, responsive, efficient and affordable.Sent 2 gearboxes from Syd to Melb cheaply and easily.

Best customer service, all my belonging arrived on time and no defects in what I sent and received, staff are very friendly and professional.