TotalFusion Chermside

Wish I could give 0 stars.TF are just like every other franchise gym - impossible to disentangle yourself from without financial repercussions. I was home ill this week with COVID during my trial week and decided that their focus on quantity over quality wasn't worth my $30/week so I cancelled. I then received a charge of $21.25 on my account for missing a limited space class" - a policy no one had informed me about despite asking about hidden fees and charges. I didnt even know they had "limited space" classes until I was charged and this was confusing given that all of their classes are limited to a certain number of attendees. When I expressed my concern they dismissed it as part of their T's and Cs.If you are looking for authentic yoga classes I beg you to steer clear. Their focus is on burning calories

Amazing place to get back into the gym, loved all the classes I've been to and the great atmosphere that all the instructors create!

This gym has changed my life. So many classes to choose from with instructors who motivate and nurture your needs. The space is amazing to train and has a great community vibe. I adore Kerri's yoga classes so inspirational. Highly recommended Total Fusion

READ YOUR CONTRACT! READ YOUR CONTRACT!They will charge you to freeze your account and then RE-START your 30 days active period if you want to cancel. That means you are going to have to pay to leave this gym. They also drastically reduced the variety and availability of classes around the holidays.This is all typical of the industry. There is more availability plus access to free weights and machines at the YMCA which charges approx $10/wk. You're paying for an aesthetic if you attend here. All style and very little substance, and for a premium price.

I've been a member here for almost 3 years and I cannot express how much I love the class', trainers/ staff and facilities. TF has completely changed my outlook and attitude towards exercise. Their handling of COVID19, and continuation to keep operating within guidelines is outstanding. They have a wonderful variety of classes and their trainers are all friendly and so supportive of your goals and progress!

I joined Total Fusion about a year ago now and have never been happier.Coming from a standard gym, the structure and workouts offered were a very welcome change. I’ve noticed a lot more improvement in my fitness goals and it has been a lot easier to hold myself accountable and go consistently!The range of classes available should appeal to a lot of people and I only wish they had a bigger space to run more!A very special thanks and recommendation to Cassie Ritchie for boxing and her insane commitment and positivity, Te Paea Mason, Luke Brookes & Nicola Bone for yoga, and Faris Abboud for Metcon. All of these trainers are amazing, provide an amazing workout experience and have whipped me into great shape (if I do say so myself)I know some people have voiced their displeasure about “hidden fees” but I have found it very clearly stated in the contract, under class information and in your profile when booking classes. Some classes to incur a fee if you do not cancel within 6 hours prior and you do need to give (I believe) 4 weeks notice of cancelling your membership.I’ve never had an issue clarifying these things with TF.

CONSUMER BEWAREBefore your sign up, be mindful of the 28 day cancellation policy.The reason for the 3 stars is because the gym is lovely. Well kept with lovely facilities but the membership side of it, is merely a money grab.In the beginning, if you were absent for a period, Total Fusion would call, however, now they do not care if you just continue to donate to their gym and when you do want to cancel, you are still responsible for a 28 day payment period. Just be mindful and educate yourself with the membership side of this shiny establishment.

A great community that makes you feel welcome each and every time you come in. The classes are well taught and very much encourage overall well-being.