Adairs Castle Hill Homemaker

The worst experience at this store and would never shop here again. Their staff are incompetent. Called ahead about a rug to see if they had stock was told they had 1 left however to come the next morning as they were about to close. I get there the next morning (half an hour drive with a baby) to then be told I was unable to buy as it’s display model. The next day which was the weekend we were there and wanted to show my partner the rug I was thinking of ordering online to be told they had just sold the rug I was told I could not buy. I was absolutely frustrated but because I loved the rug so much I placed an order for it to be sent to the store which they advised me it may take up to 4 weeks as it was coming up to Christmas. It has been 11 weeks and they still don’t know when this rug will be delivered in store after multiple calls and emails I gave up and called another store in Rhodes which had the exact rug in store. Spoke to a lovely lady Jackie who helped me and confirmed from their end that my rug was bought from Castle Hill Homemaker however they didn’t actually put the order through the warehouse which is why they don’t know when my rug would be delivered because my order did not exist at warehouse! Adair’s Rhodes confirmed I was able to pick up my rug from their store and they will sort out the mess that Castle Hill Homemaker created.

Always a great shopping experience! Very good collection, very helpful and friendly staff.

Outstanding service from Liam ! His knowledge of the various products really impressed us and he was confidently able to explain the differences in a calm and patient manner. What a pleasure dealing with such a lovely and professional gentleman. We are thrilled with the purchase and service we received. .

Quite a range of Manchester and decorator items. Sale time represent best value which seem to pretty regular. 30per cent off seems to be a recurring theme. Staff always engaging and helpful.

Thank you Vicky for your help all the time .Your so patient to show different products and always willing to allow me choose items in my own time .Very professional in dealing with customers

Love AdairsBut went to go buy cot sheets and covers was not impressed by one lady she seemed very rude, also asked if they had certain cushions she didnt know!!! will not be going back into this store again, I'd rather buy online.

Staff are extremely helpful and friendly and go the extra mile to assist. Great prices if you become a member too.

Great service. Good specials

Thank you Paris for making my night so much easier! Shopping with two little kids is hard at the best of times. You helped me get what I needed, including ordering a product online for me. I was ready to give up but your patience and guidance led to success! Thanks again.