Baw Baw Paws Veterinary Clinic

We are new to the area and we are so glad we chose this practice for our sick cat. They are professional, sympathetic and thorough, explaining all our options with care and consideration, taking the time and giving us the detail we needed. The cost was as we'd expect from our previous vet. We can't recommend them highly enough.

While I was not disappointed with the expertise or knowledge of the care provided, I have found them very poor in their customer service. The clinic focus seems to be more on monetary gain than on the care of their customers. Very disappointing and will not be returning.

Thank you to the team at Baw Baw Paws Warragul for their help, understanding and support with neutering my male mouse. Vet Terri, Maddie and Jade did an amazing job in looking after, performing the delicate surgery and providing aftercare for my beloved mouse Onyx. He is now one happy boy living out the rest of his life with 7 of his girlfriends.

I had my beloved dog put to sleep this morning. From making the decision to undergoing the procedure, Baw Baw Paws have been utterly professional and their compassion has gone beyond my expectations. A huge thank you to all but especially Madi, Georgia and Terri.

My dad had been taking his dog to this vet for a couple of years. On One occasion she was booked in for dental work, initially he was told she only needed two teeth removed. When my dad picked her up, a male nurse told him she had three removed then the vet came out and told him she had 7 removed. On a second occasion my dad took her in as she was having issues with her bowels and they gave her the once over and said she was absolutely fine. Three days later he had to have her put down as she was in excruciating pain, had a blocked bowel and a mass in her stomach. Needless to say they were devastated. Absolutely disgusting service, unprofessional and what gets me the most is the lies. My dad absolutely loved our dog Dusty and to see him go through what he went through seeing dusty in so much pain and knowing that the suffering could have been prevented is so wrong.Do not recommend at all.

My partner and I recently had to put our beautiful dog Bear down. We had never been to this vet, but were planning on burying our boy on a family property in Tanjil South and this vet had been recommended to us by our neighbours.As you can imagine, putting your dog down is one of the hardest things you can ever do. The two lovely women made the process the most beautiful that it could have been. The room was dim and candlelit and they were so loving towards our beautiful boy (50kg three legged mastiff x Great Dane). We could not be more grateful. Thank you. Couldn't recommend enough.

Absolute gougers - and I like the 5 star rating you guys are giving yourselves below in reviews. Nice touch.I would give a negative score if it was possible. Poorly delivered, overpriced service. I was lied to by the staff on multiple occasions.Now travelling an hour further away and it's more worthwhile.As a breeder needing test results I paid a premium for them to be 'lost' for over a month - then had that loss not admitted to and we were repeatedly told by staff they had been sent. Unfortunately for this clinic, the specialist put the date the test was received on his report.Suggest you guys stick to selling your over-priced pet food and toys and leave the vet stuff to the professionals ...

Have been amazing with my puppy since the day he was born, Terri is amazing with both of my dogs and definitely spoils them with treats every visit, makes sure their claws aren't too long and if so she clips them, makes sure every appointment is as painless as possible! Highly Recommend!

Very caring vets. Terri is lovely and takes a lot of care with our pets

Absolutely fantastic vet wouldn’t recommend anyone better. Very kind staff and very friendly and passionate for what they do..