Beds Electric

We are very happy with our new electric beds. Customer service was excellent, courteous and efficient all round. Sleeping well again many thanks.

After purchasing an adjustable bed and mattress from a major bedding store, I was disappointed to find that the king single mattress we purchased which we were advised to go with the Hi Lo style bed did not fit properly, sagged at the sides when sitting before getting out of bed and causing me to have two falls within 5 months.I had problems with my shoulders and hadn’t been able to lie on my side for some time, but after having these issues seen to, was excited to be able to once again sleep in my preferred sleeping position on my side.To my horror I found that I could not do this as after being raised the mattress never went back to being fully flat. I had tried to contact the original supplier but they have not returned my calls. I tried contacting 5 other disability bedding suppliers to purchase a new mattress but did not hear back from any of them , despite waiting a month for an email or call.Luckily for me, my husband found Beds Electric while searching google and saw the great reviews and that they would come to your house for you to try out their range of mattresses, which was so helpful for me as I cannot travel far due to several chronic pain conditions which I have had for 15 years.I called their number and the owner and operator Greg could not have been any more helpful. He arranged to come the next day, and asked lots of questions about what I didn’t like about my current mattress and tried to ascertain what would suit my conditions best.As organised, he arrived the next day, even a little earlier than expected and had the courtesy of calling me first to make sure that was suitable for me. Once he came he was so friendly and helpful, I never felt rushed to make a decision nor pushed into a sale.He genuinely cares about his clients and wants only to make sure that the mattress they purchase is comfortable for them, as everyone has different ideas about what type of mattress is comfortable.He immediately noticed that the mattress was bulging out the side wall and said he’d never seen anything like it for a bed that was only 5 months old.He also pointed out to me that it was not the right size, it was the same width as a king single but was quite a few centimetres shorter than what a king single mattress should be, which probably explains why my sheet would keep coming off.I ended up trying 3 different mattresses and he encouraged me to try different sleeping positions and to adjust the back and the legs to see how well they moved and sat.I ended up trying 2 innerspring mattresses and one memory foam which you could turn over as one side was soft and the other firm.After trying them all and selecting the medium support innerspring mattress, he got me to compare it to my second favourite, the memory foam, just so I was sure I was getting the mattress that felt best for me.He even allowed me to borrow their display mattress for two nights (with their mattress protector on of course) as he said he couldn’t stand the thought of me sleeping on the awful original mattress for another night.I obviously then purchased the one I wanted and he delivered and installed it two days later.I wish I had known about Beds Electric before buying off a big brand bedding store, as he not only knew a lot about his products, but cared that you got the right one for you, and it was less than half the cost of the original one we purchased.We are now in the process of trying to get our money back from the original one as it has a five year warranty.If you are looking at getting an adjustable bed or new mattress, please make sure you give Greg a call, because he is very knowledgeable about the products he sells and his prices were extremely good.I cannot thank him enough for giving me back my comfort and support when sleeping, which has helped to reduce my chronic pain as I was always in a lot of pain in the morning before this new mattress.If I could give him 10 stars I would. I will definitely be sharing his details to fellow chronic pain sufferers. Thanks Greg for your excellent product and service.

I can't thank Dean and his son Laing enough for all the help with getting this bed for me and installiion by Laing. I highly recommend anyone who wants an electric bed to contact these guys.

Greg @ Beds Electric has been phenomenal. Exceptional customer service, excellent product that has perfectly addressed my needs and no silly spin or gimmicks.Greg listened to my needs and engaged in a thoroughly consultative approach to offering solutions for me to consider upon which I made my decision. An install date was agreed upon with Greg and his colleague completing everything efficiently and with a minimum of fuss.When you get the service, solution and product quality spot on a business really does stand out…..and out the front is Greg! Thanks for everything and I’ll definitely refer people to you in the future.Enjoy, Dan.

Highly recommend Electric Beds. Greg went above and beyond in providing exceptional customer service & product details. Greg made choosing the perfect bed so easy. He even delivered and installed the bed personally himself making sure I was happy with every aspect of my purchase. Sincerely appreciated Greg! Couldn't be happier, Thank you! Lynda

Love all my new features, very comfortable beds. Great customer service and very trustworthy with the installation. Excellent purchase, would recommend. Thank you

The best customer service I have ever had. Explaining all the way. I have health problems Greg made bed to suit my needs and partner next to me. The bed is a dream come true love it. Best price wish I got it before now.Bed is so comfy helps so much for sore bone and the vibrating massage helps you wind down at nigh !Thank you Beds Electric and Greg does there company proud

Amazing service from start to finish. I'd done my research and they were the best by far. Great price and great product.Delivery and installation done promptly . Very personable professional and efficient. And a really comfy bed :)

Great Service, they answered all my questions regarding electric bed options. The free at home demo was really helpful I was able to see how the adjustable bed moved up and down. And they were able to deliver it the next day. Super comfortable, love the remote, money well spent.

My husband and I are more than happy with our new split king electric bed the quality of the mattress and the bed base are outstanding, the service we received from Greg was great, nothing was too much trouble. We live west of Warwick Greg delivered the bed from the Gold Coast, set everything up and made sure we were confident with the remote. Thank you Beds Electric I would highly recommend them.