OZ Furniture Store Blacktown

One of my friend also bought bed and mattress from here and get delivery after long time and too much follow up and also found the bed parts broken as you can see in pictures.He opened box after 2 days of delivery and he they said you have to report us in 24hours doesn't make senseHope these pictures and our experience will help before you go there.

Worst place to shop.We bought a bedroom suite worth $2.5k and the delivery was done 2 days later after our further calls to them.Once it was delivered there were missing bed side draws.Eventually after a few more calls it was delivered on a Sunday evening.On Monday we unpacked the dressing draws and found there were about half a dozen on holes the front panel of one of the draws.I sent an email and no one responded .Finally my wife took pictures and went to the shop and complained.The response from the shop was its been more than 24 hrs and they can't exchange the goods.No one should buy from them and it's a big disgrace.

Thanks to the seller for matching expectations and receipts. Hope to ensure quality like this in all future orders. Build quality and finishing: 10/10 Packaging: 10/10 Response: 10/10

Guys before you do anything, please please please check out other stores. These guys (oddly enough from a particular sect) are major con artists. Their marble is fake, their leather is engineered. We spent 25K and was robbed blind. Keyur and Mohammad are manipulative and it sickens me to the core that rotten people like this exist.

Excellent service by Keyur in the Oz Furniture Blacktown Store, I remember seeing his name in other reviews and when I went to the store I ensured to go to him and he provided excellent recommendations and was very friendly. He understood our floor plan and gave the suggestions for the colour scheme for our furniture as per our house. Turned out to be the best decision we ever made. Brilliant quality and very comfortable.If you're hunting for furniture make sure you visit these people in Blacktown.

Bought a marble dining table, chairs and TV unit, the sales person told it is all inclusive delivery, installation and taking rubbish away.The two delivery guys could not understand English and they installed the heavy table where I did not ask, and my living room was full of wooden debris and rigiforms. Then I called the manager, he said they are not responsible for rubbish removal and if I want I can offer some money to the guys and they will take away. They place all the boxes and debris everywhere. Did not complete the installation properly. Found some missing nuts in the chairs. Very disappointed services. They said something and doing something else. Also the service girl who inform me about the delivery was very rude. Doesn't know how to talk to the customers. Ever waste shop. don't know the quality of the furniture to early to predict that. Be aware of this please. I do not want to mentione the names of the people.

We just bought a lounge suite from Oz Furniture. It was delivered well before the estimated date of delivery in excellent condition. The sales person we dealt with was Kamil siddiqui. He communicated with us very well during lockdown time. We got a very good deal and got a unique piece of furniture. Thanks Oz Furniture for an excellent service.

Terrible service and no effort to help customer when the product missing parts and product arrive faulty.I have waited more then 6 months to fix those issues but they (salesperson and owner) literally ignore me.Sorry to say but don’t waste you valuable time and money here, there are plenty furniture outlets where you will get value for money, product and service.I have been contacted by a sales person which is nice, he promised me to help, just hoping everything works out.I gave one star because you don’t have choice to give no star.