The Cheesecake Shop

The owner (i assume) served me, very lovely man and was able to offer gluten free options at very last minute. Times are tough at the moment, but the store was spotless, cakes looked amazing and the service was great. They have taken the social distancing precautions with marks on the floor and signs on the door of where people need to stand. I hope they make it through this time.

Slipped into the Yummy Shop for a 1/4 cheesecake and a Rockyroad. Gotta love the Cheesecake shop.

The first woman I spoke to there was nice but promised my cake would be ready between 1-2pm next day. I get there around 2 and it’s not ready. The blonde with tattoos there was very very rude and pulled a rude face at me when I asked her not to rush getting the cake ready. She told me they still had to put choc on the cake. It was for a 21st birthday so I wanted it to look great. The cake come out with the inscription plate stuck into the top of the cake like a sign. It looked completely tacky. I tried to lie it flat and there was jam all over the bottom of it. The choc got really sweaty fast.. don’t order Black Forest Cakes if it’s an important birthday. This cake fell apart badly when we tried to cut it. It was very soggy. Buy a cheese cake if it’s hot. I put it in the fridge as soon as O got home but it still was covered in sweat. The rude service was the worst part of this experience. Avoid this shop. Or at least the blondish haired girl with the Tattoos.

Have been purchasing a cake every event we have this time had a voucher which would not pop up on my mobile but had an email they sent to me. Was told only mobile redeem. Why send an email then. Goodbye to your business. Loyal client poorly dealt with.

Always order cake here. Love the Caramel popcorn party cake, today I ordered two cakes; caramel popcorn and Coffee Pecan Torte. Im a bit disappointed to one of the cake, coffee glaze was missing so it looks plain to me, it would look appetising if there were glaze.

Bloody beautiful cakes! Manager is such a lad and helped me out heaps. The store was even about to close and he still let me come in and buy a slice of rainbow cake which was bloody delicious! Ben, you were a very accommodating person and appreciate that! - Victoria Ann

Completely unorganised and rude staff! unhelpful! would not recommend this cheesecake shop unless you want to walk away with something completely different to what you ordered.

I have been buying the black Forrest cake for over 15 years for my birthday and it was my favourite. You recently changed the recipe and it taste disgusting. Not even the dog would eat it. This has ruined my birthday. Please change it back.