Old Mate Elevators

Just had my new lift handed over and I’m extremely happy with it. Andy was an absolute pleasure to deal with the whole way through and would definitely recommend!

didnt bother returning my call, probably too busy! Dont bother trying again

Outstanding company. Can not fault our new lift, would defiantly recommend these guys. Thanks again Old Mate

Old Mate have fantastic mechanic staff and there always helpingwith the best edvise to repair our lifts. Can only regument them. Sorry also the office staff are top girls tooo....glad to have them at the German International School

I would like to commend Martin of Old Mate Elevators for the great service he gave us to the passenger lift repairs at our Miranda store.Martin provided an extremely professional and courteous service. We were impressed by his engineering knowledge of the equipment and friendly approach. He diagnosed the lift fault and provided on the spot repairs to enable the lift to become operational.The lift is important to our store and business and we could not do without it. We appreciate Martin’s efforts in getting the lift up and running in such a timely fashion.Robert Marlin

Great company, great staff. My lift broke down and the lift was fixed within an hour of making the call! Thanks old mate team

As a wheelchair user I was trapped in one of their lifts in the Inner West for a horribly long time this morning and afternoon. Manual drop didn't work well and wasn't marked to stop at each floor, manual pump in top floor cabinet was barely operable by the (competent)female staff in the building due to style, phone in the lift was set to internal use so I had to guess at the number to call them on. Door locks needed keys they were. Previous issues with the lift were ascribed to user imagination and the lift was 'reset' instead of properly investigated.Spoke to Kevin who obviously didn't give a stuff, didn't agree when he would send someone out and didn't sound like he cared what the issue was.0/10 would not recommend.Further to previous review now stuck on first floor of same premises with new lift failure. Lift has to be pumped by hand so we're talking a good 20 minutes to reset to first floor after it gave out, went into maintenance and then dropped itself to the ground floor while kids were being offloaded.

Old Mate installed our lift and have been servicing it now for 4 years. The Customer service they have provided has been excellent. They are fast to assist with breakdowns and go above and beyond, it truely has been appreciated. A big thank you to Kevin and his team especially Jo and Martin, true professionals that care about their customers. Thanks again guys.

James came down on an urgent call to Shoalhaven Heads to raise the lift just before the recent flood hit. He did a really god job! I would recommend the company - and James.

Moved in to a brand new apartment, it's been 2 months and the elevator has broken down 4 times already. Low quality, 0/10 would not recommend.