Schots Home Emporium

Traveled from Ballarat to Schots Geelong to check out a lounge viewed online. Amazing store with a wonderful range of products and friendly service. Well worth the journey and will definitely return to seek out other homewares.

First time buyer online from Schots. Ordered a gorgeous talara console table some months ago and had it delivered when I was ready which was this week. Delivery (contractors) were really good and made contact as Schots said they would. Unfortunately when it was opened from crate it was damaged. I was truly disappointed and thought I was going to go through the usual palaver to get something exchanged - BUT not so!! Nathan contacted me immediately they opened the next day and told me they would arrange a replacement and delivery still this week!! So today my second piece got delivered, again excellent contractors. It matches the description online, Schots stand by their service, delivery and return promises and I'm back to being DELIGHTED because it looks so good in our home.

Had a great time in Schots at geelong. They send me an email with a clearance taken place. I'm not sure how long. But hubby and I picked some good items. It s not for everyone one. But take a look .you may be interested in getting into the moment . I believe that this store has a very strong focus on how to make a successful business plan. Selective research towards customer service and what they need.

The furniture and homewares are very nice but over priced compared to other stores. Staff are not as attentive as I would expect. You have to go looking for them if you need assistance.

I've been passing by here for years and never stopped in. Well, I know why. Light on regard to range and stock. A big space with lots spread out. Not overly cheap either. If you are looking to renovate a period home give it a try.

It's a great place if you are refurbishing or renovating period houses, although this sterile 'grey concrete everything' trend throughout the country is depressing, unimaginitive and frankly dangerous underfoot. Bunnings bland... I feel the colour choices in everything could be drastically livened up a bit. Period homes don't need to be boring. I hope to see more warmth and life in the decor offerings.

Terrible customer service. Will never be back again. Never been treated so poorly by a store manager in my life (Sarah). Manners are free, I strongly suggest using them.Appears to be a severe lack of accountability, always seems to be an excuse in reviews viewed. Never at fault it would seem.

Spent a fair bit of money here during our recent reno. Visited all 3 stores. Moorabbin store has the most arrogant staff I have come across. I stood at the counter waiting for assistance whilst a man was price marking some items. Didn't acknowledge I was there. A female worker came across and had a chat with him and again, no acknowledgement. I walked out.The staff at Geelong a bubbly and helpful, which was an improvement from the experience at Moorabbin. Hubby also went there to re- purchase some doors we had purchased which were water logged or oozing something. We didn't notice until they were painted and the hardware on. We ended up opting for the timber as apposed to the MDF version- much better but we were still out of pocket. The lady told hubby about their Trade account- which would have been great to know at the beginning as we could have saved some money and spent it elsewhere ;)Clifton Hill customer service was ok. I ordered all our tapware and other bits and pieces from here. 2 items were in stock but the others had 2 week wait which is annoying, as they don't hold stock on a lot of things. Overall, great range but won't return to Moorabbin or recommend that particular store.

Absolutely amazing place. I wanted to buy everything. The staff was very helpful and friendly, easy solving problems. I absolutely recommend this place for bathroom shopping if you decide to do a renovation.

We drove almost 2 hours from SE Melbourne to the Geelong store to pick up the last of 2 gorgeous pendant lights which were left at this store. We were assisted by two ladies (I think one of them was Sarah). They went out of their way to check that the item was available, before helping us pack and collect the item. Amazing service, friendly people, and an amazing store with an endless plethora of top-end hard to find products all in one warehouse.