The Paper Empire

Lovely shop, reasonable prices too. You'll definitely come out with more than you went in for!!

I ordered our wedding invites through The Paper Empire after they were recommended to me by a friend. The experience couldn't have been more positive. No question was too silly, the staff were extremely personable and friendly and our invites were simply beautiful. My fiancee is a stickler for being economical especially with a growing wedding budget. He just kept saying how easy it all was and how impressed he was by the level of service and the end product that we received. Most correspondence was done by phone or email but I loved popping into their beautiful store on High Street in Armadale. Full of beautiful pens and all things stationary; it's a treasure trove of creativity. I managed to pick up a gorgeous planning notebook and some cute wedding banners for our reception too!

Could not recommend The Paper Empire enough! The artwork created for our wedding invitations was wonderful and Rachel bent over backwards to accommodate us! We were trialling many different designs and Rachel was completely understanding and was very gracious in attending to our wants and needs. This is a fabulous business and I am so pleased that we chose the wonderful team to contribute to our special day. I've had many compliments on our invitation design. Thanks Rachel and the team! :)

This place has been so fantastic to deal with for our wedding invitations. Easy to communicate with and very helpful. I was able to use the colours of one invite with the wording and font of another to really create a custom look. They were more than happy to accomodate the changes I made when reviewing the drafts. The final product looked gorgeous. I am very happy and I would recommend them to friends.

Not cheap, but we loved the papers. We have made Christmas Party and Birthday Party invites this year. I have been teaching my daughter about adding love to gifts by making the cards and invites yourself. Perfection is not important but the effort. That said... this shop takes times. This paper with that envelope...no try another size, play with the combinations and mood of the papers. It's fiddley and fun. The experience of buying the materials is all part of making the card. I loved the simple layout of the shop. Like everywhere some staff are better than others... I am sure that could be said about customers too. I will return for the next project.

This shop is an absolute delight. The staff are wonderful, particularly the owner - I've never met someone with such a passion for notebooks! She's more than happy to talk for hours about page size, line width and paper density. Brilliant invitation design and personal service. Thank you so much.

What a wonderful shop full of delicious stationary!We had our wedding invitations designed and printed here; we already had a watercolour image we wanted to use and Rachel was super helpful in turning our image into a lovely invitation.The process was quite straightforward and Rachel was very patient with our questions and concerns, and when there was a small hitch in printing she didn't waste a moment in dealing with it.We highly recommend The Paper Empire..

I visited this shop for the first time recently as I was looking for a suitable piece of parchment paper to have some calligraphy done as part of a wedding gift. The sales lady recommended a particular option which I accepted. I then showed photos of the paper to the Calligrapher I chose who told me the paper was too dimpled in her view to get the best results, and recommended using her own parchment paper instead. So given the piece was for a Wedding gift, I went with the Calligrapher's recommendation. Then today, I returned to the shop with the parchment paper (still taped closed in the paper bag they wrapped it in), explained the situation and requested to return the item for a refund. The Manager then refused a refund, pointing to a small sign on the counter stating no returns on paper stock and their policy written on the receipt. I then calmly explained a/ I am a new customer to the store, b/ I was not aware of the no returns policy as the sales assitant did not inform me and I did not see the small sign on the counter, c/ I had obviously not opened or touched the parchment paper, d/ As a consequence, the paper was in saleable condition and e/ In relation to Fair Trading law, I had taken a recommendation from the sales assistant which my Calligrapher later told me was not fit for purpose. Despite all this, the Manager of the store was unmoved and refused the poultry refund of $2.50. Bewildered, I told the Manager i'd taken shops to VCAT on principle over less and won. She still refused a refund. At that point, I gave up, handed the paper to the Manager and told her I had no use for it, then walked out of the store vowing to never return. The arrogant Manager quipped Good" as I was walking out the door. So let's get this straight

Great service, great gift wrapping!

I can't recommend Sherry more highly. She was so helpful and punctual with all our requests creating our wedding invitations. I had the best experience and was so happy with every detail that was looked after.